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Learning Development Manager
2 weeks ago
- Provide coaching, mentoring, and feedback to managers to support their professional development and improve performance.
- Foster a culture of continuous learning and excellence within the organization by promoting employee engagement and empowerment.
- Develop and implement strategies to enhance employee engagement within the hotels.
- Collaborate with management to launch DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives.
Performance Measurement
- Lead performance measurement cycle along with HODs and HR Business Partners to ensure all team players are having regular performance evaluations across the business.
- Implement performance metrics and key performance indicators (KPIs) to measure the effectiveness of training programs and quality assurance initiatives.
- Analyse data and generate reports to track performance trends, identify areas of strength and weakness, and make recommendations for improvement.
Compliance
- Stay up to date with industry regulations, best practices, and emerging trends related to training and quality management in the hospitality sector.
- Ensure compliance with all relevant health, safety, and sanitation standards, as well as company policies and procedures.
- Bachelor's degree in hospitality management, Business Administration, or a related field.
- Proven experience in training and quality management within the hospitality industry, with at least 2 years in a leadership role.
- Strong understanding of hospitality operations, service standards, and customer expectations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to develop and deliver engaging training programs that cater to diverse learning styles.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Detail-oriented with a focus on delivering high-quality results.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.
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