High Value Tier Coordinator Jobs in Dubai
2 weeks ago
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The role will ensure a seamless delivery of High Value service across all touch points in the MAF ecosystem for our High Value Member base. This includes support of Exclusive event organization, Concierge support function and Relationship management. The role requires engaging with our members and the relevant internal Operations and BU teams across the business to deliver upon the experiences.
Job Responsibilities- Devise new processes to support roll out of High Value services that require frontline intervention. This includes The9 and Cle D'Or lounges and all BUs and Contact Center to deliver an effortless experience for our High Tier members.
- Coordinate and support a Concierge service to our High Value members. Work with the Contact Centre to deliver on required services and experiences to be booked, confirmation process with the member and ground services with the provider or BU.
- Relationship management with our top tier members to ensure one to one emotional connectivity with our members, updating their preferences, understanding their needs, capturing the data and personalizing opportunities at events and signature moments to personalize and drive value for the programme.
- Advanced Microsoft Office skills
- Experience in writing Standard Operating Procedures for customer-facing staff
- Experience in designing and implementing wide-scale training programmes (e.g. train the trainer)
- Experience of contact centre operational functions
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High School Office Coordinator
2 weeks ago
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Cloud Value Rep
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Logistics coordinator
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Dubai, Dubai, United Arab Emirates Fly high world Full timeLogistics coordinator vacancy in Dubai UAEThis job has no reviews yet. You can be the first Training for IT/non-IT professionals in the USA (students or a bachelor's degree) Users also frequently search in these cities:Subscribe to our telegram channel @layboard_in#J-18808-Ljbffr
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Music Teacher
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Events Coordinator
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