Revenue Manager
2 weeks ago
A Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing?
As Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.
- Manage and lead the Team through daytoday operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
- Ensure yield exemptions are investigated and analysed and new business opportunities are identified
- Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
- Prepare a threemonth market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
- Complete and analyse monthend reports
- Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
- Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
- Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
- Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Revenue Team
What are we looking for?
A Revenue Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Previous experience in sales role with the ability to close a sale
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree level qualification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all-
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