Restaurant Manager

1 week ago


Dubai, Dubai, United Arab Emirates Kitopi Full time
Kitopi is the world's leading tech-powered multi-brand restaurant.

With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.


Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space.

In July 2021, Kitopi announced its $415 million Series C funding round, led by the world's largest technology-focused investment fund, Softbank Group Corp's Vision Fund 2.

This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.


With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.


AWJ, a Kitopi company, is a fast-growing Food & Beverage Group of popular home-grown Middle Eastern, Mediterranean, and international dining concepts. Established in 2014, AWJ is on a mission to satisfy the world's appetite to create joy. Headquartered in Dubai, AWJ embarked on its culinary journey with five unique concept brands - all strategically located across popular tourist and dining destinations across Dubai. AWJ has since expanded its presence to the Kingdom of Saudi Arabia and the USA through both owned and franchised locations. AWJ future plans include identifying and exploring key regional markets in Europe, North Africa, and the USA, bringing in cutting-edge technologies, experimenting with traditional and innovative flavors, and blending diverse culinary traditions to create unique and enticing dining experiences.

Restaurant managers ensure that restaurants operate efficiently and profitably. Must coordinate a variety of activities, combines strategic planning and day-to-day management activities, in order to enhance restaurant sales.

Responsible for the business performance of his restaurant, as well as maintaining high standards of food, service, and health and safety.

Have creative aspects, particularly in marketing and business development.

What You'll Do?:

  • Planning & Organizing
  • Sets with Area Manager the AOP for his Restaurant
  • Sets with the area manager the monthly Restaurant Business Plan.
  • Sets objectives for the restaurant and reviews it with his team periodically.
  • Controls daytoday operations by scheduling labour, ordering food and supplies, and developing the restaurant team
  • Taking responsibility for the business performance of the restaurant.
  • Analyzing and planning restaurant sales levels and profitability.
  • Organizing marketing activities, such as promotional events and discount schemes.
  • Preparing reports at the end of the shift/week, including staff control, food control and sales.
  • Creating and executing plans for department sales, profit and staff development.
  • Sales:
  • Ensures complete and timely execution of corporate & local marketing programs
  • Develop the local store marketing plan in coordination with the marketing department.
  • Develop home delivery plans, coordinate with home delivery management team to accomplish the set objectives, analyse the impact of HD as an additional service on the sales target.
  • Achieve the SOS Target
  • Control the driver productivity and achieve the required target
  • Set plans for the additional services to improve the business & maximize the sales.
  • Follow up & update any information about the competitor's position in the market in coordination with marketing dept., which may affect the business plans
  • Develop a network of effective public relations with the society (governmental Organizations, Participation in the social special events etc. to maximize the sales & to create the brand awareness in the market.
  • Ensure proper sales forecasting
  • Setting budgets and agreeing them with senior management.
  • Planning and coordinating menus.
  • In charge for outlet treasurer such us petty cash, fund & all kind of sales transaction.
  • Control current budgeted and forecasted revenues
  • Financial Excellence
  • Analyse the operations/ P&L to determine deviations from standards and take corrective measures.
  • Ensure proper stock level is maintained.
  • Review the Restaurants purchasing plans in coordination with Purchasing & stores dept., to make sure that all restaurants need
  • Controls profit & loss, by following the Control/Security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions.
  • Restaurant Excellence
  • Ensures local health and safety codes, and company safety and security policy are met
  • Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them proper & clear duty schedule
  • Ensures maintenance of e

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