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Restaurant Captain
1 week ago
Captain Job Summary:
As a Captain you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
General Duties and Responsibilities:
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
- Practice good customer relations and attend to customer complaints and queries satisfactorily
- Ensure the Outlet is setup for service and supervise for a smooth operation
- Direct and supervise the service team to ensure that all duties are performed as per standards
- Ensure that all Employees have received adequate training to perform their duties
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques bye exceeding Guest expectations and to increase revenue
- Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
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Waitress Job Summary:
As a Waiter / Waitress you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.
General Duties and Responsibilities:
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Greet & seat customers and serve them in a professional, discreet & personalized way
- Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
- Consistently monitor quality of Food & Beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
- Responsible for all service preparations before, during & after the service (misenplace & misenscene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed Guest expectations and increase revenue
- Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
Job Types:
Full-time, Permanent, Contract
Contract length: 24 months
Pay:
AED1, AED1,700.00 per month
Application Question(s):
- What is your nationality?
- What is your age?
- What are your current benefits & salary and expectations?
- Are you Available in UAE for personal Interview in Ras Al Khaimah?
- Do you have 1 year experience in similar capacity in five starts resort?
- What Languages do you speak?
- What is your current visa type, Status and expiry date?
Expected Start Date: 12/06/2024
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