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Junior Proposal Engineer

4 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Bilfinger Middle East Full time
Spocto(), a Yubi Company(), is a big data analytics company on amission to revolutionize the digital debt collections As a fintechcompany that uses Artificial Intelligence (AI) & MachineLearning (ML) to enhance customer reach, engagement, andinteraction; spocto is a pioneer in disrupting the debt collectionsindustry with With a purposeful approach towards digitizing ruralIndia through banks & NBFCs, our solutions are already testmarketing various products to revolutionize Our spirit ofinnovation & passion to help organizations create greaterbusiness impact is reflected through our domain expertise, successrate, client confidence and newer age solution driven approachtowards the With proprietary algorithms we strive to bring dignityinto the debt collections process, ensuring better customerexperience and resulting in improved customer relation and we continue to grow and disrupt themarket through our innovative solutions, we are now part of Yubi -India s first and largest institutional debt platform that providesfull-stack debt infrastructure across discovery, execution and InMarch 2022, Yubi became India s fastest fintech and most impactfulstartup to join the unicorn club with a Series B fundraising roundof $137 Backed by marquee investors like Insight Partners, BCapital Group, Dragoneer, Sequoia Capital, LightSpeed andLightrock, we are the only-of-its-kind debt platform globally,revolutionizing the

Invitingapplications for the role of CollectionExecutive - Thane / Airoli for MENAoffice

Requirements
  • AttendingInbound calls and helping customers in dispute resolution, makingpayments, sharing statements,
  • Collect the delinquent amount fromthe customer over the phone or take promises from them on makingthe payment
  • Should be able toeffectively communicate while providing quality customer service aswell as actively pursue knowledge of skills and tools to be used inall collection
  • Negotiate withcustomers to ensure they can make their account
  • Work with the team members and theteam lead to ensure the team meets the targets month on

RequiredSkills:
  • Must be DRACertified preferable
  • Minimum 1 yearof experience handling calls related to collection
  • Understanding about Write offportfolio will be a plus
  • Good Teamplayer


BenefitsWeare committed to creating a diverse environment and are proud to bean equal opportunity All qualified applicants receive considerationfor employment without regard to race, colour, religion, gender,gender identity or expression, sexual orientation, national origin,genetics, disability, or

KeyResponsibilities: Attending Inbound calls and helping customers indispute resolution, making payments, sharing statements, Collectthe delinquent amount from the customer over the phone or takepromises from them on making the payment Should be able toeffectively communicate while providing quality customer service aswell as actively pursue knowledge of skills and tools to be used inall collection Negotiate with customers to ensure they can maketheir account Work with the team members and the team lead toensure the team meets the targets month on Required Skills: Must beDRA Certified preferable Minimum 1 year of experience handlingcalls related to collection queries/Service . Understanding aboutWrite off Good Team player