Client Care Coordinator Jobs In Dubai UAE 2023
1 week ago
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Description:As a Client Care Coordinator, you will be responsible for successfully managing large amounts of inbound and outbound calls. This will include following communication scripts, handling different topics, and acting as a liaison between our clinic and its clients. In addition, you will be responsible for evaluating all documents to ensure that appropriate information has been obtained for documentation and billing purposes.
Responsibilities:- Conduct regular staff meetings with the care team.
- Motivate staff to maintain high standards of patient care.
- Draw up and implement work schedules for staff.
- Ensure that every patient is accounted for in the Patient Care Program.
- Ensure a balanced workload for every worker in the care team.
- Oversee the work of the care team by performing quality assurance checks.
- Undergraduate diploma or degree in nursing, administration, social work or similar.
- At least 3 years' experience as a patient care coordinator.
- At least 5 years' experience as a healthcare assistant, auxilliary nurse, registered nurse or similar.
- Proficient in MS Office applications.
- Excellent communication skills.
- Ability to work under pressure.
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