Call Centre and Leads Management Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

Job Responsibilities:
  1. Engage with potential patients via phone calls, email, and other communication channels to convert leads into appointments or consultations.
  2. Build strong and lasting relationships with potential and existing patients. Understand their needs, concerns, and preferences to provide personalized service.
  3. Develop a comprehensive understanding of our healthcare services and offerings. Effectively communicate the benefits of our services to potential patients, addressing any questions or objections they may have.
  4. Efficiently manage appointment calendars and schedules, ensuring optimal utilization of time slots and prompt follow-ups.
  5. Conduct follow-up calls and emails to nurture potential patients and guide them through the decision-making process, assisting them in making informed choices.

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