Account Director

3 weeks ago


Dubai, Dubai, United Arab Emirates verint Full time
*** Must be fluent in Arabic and English ***Role PurposeThe Account Director is responsible for increasing revenue in a specified region from CX Automation Software and Services bookings generated through direct and channel market penetration in assigned customer accounts.Some of your responsibilities will be:Build and develop pipeline in assigned customer accounts.Progress the sales process from initial contact through to close of deal.Act as relationship contact for direct account customers and channel partners within specified region/sector and assigned customer accounts.Achieve revenue and contribution targets against plan for assigned customer accounts.Initiate, plan and execute necessary sales meetings in assigned customer accounts.Identify opportunities to increase revenue in customer accounts throughout assigned region/sector.Build a white space grid for accounts to identify potential for further sales.Manage opportunities in a timely manner to meet quarterly and annual sales targets.Track and build pipeline (using SFDC) across the allocated portfolio/accounts.Drive the transformation of Verint into a major seller of Contact Centre as a Service solutions.Essential:IT background, with experience of working in CX or contact center environment.Solid understanding of Verint and Verint partners.Knowledge of competitor organisations and products.Knowledge of relevant industry sectors.Previous track record of closing successful enterprise sales deals within the software industry.Track record of making and managing successful Enterprise Software Solution sales.Solid understanding of contact center software and applications.

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