Collections Officer

4 weeks ago


Dubai, Dubai, United Arab Emirates Fakhruddin Properties Full time

Qualifications:

Bachelor of Commerce (Commerce), MBA/PG Diploma in Business Management (Finance)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description:

- Payment Collection:
  • Follow up with tenants for timely rental payments as per lease agreements.
  • Issue reminders and notices for overdue payments and coordinate collection efforts.
  • Ensure accurate posting of payments in the accounting system.
  • Serve as the primary point of contact for tenants regarding rent payment inquiries and issues.
  • Address tenant concerns related to payment terms, delays, or disputes in a professional manner.
- Record Management:
  • Maintain and update records of tenant payments, outstanding dues, and related documentation.
  • Prepare reports on collection status, overdue accounts, and recovery progress.
- Compliance and Legal Action:
  • Collaborate with the legal team to initiate legal action on defaulted accounts, if necessary.
  • Ensure all collection practices comply with UAE tenancy laws and company policies.
  • Work closely with the leasing and accounts teams to monitor tenant payment trends.
  • Coordinate with the customer service team to resolve tenant issues promptly.
- Reporting and MIS for Management:
  • Prepare detailed collection reports, highlighting overdue accounts, recovery progress, and risk assessments.
  • Generate and analyze MIS reports to provide insights on collection trends and areas for improvement.
  • Present periodic reports and recommendations to management for strategic decision-making.

Desired Candidate Profile:

  • Strong negotiation and communication skills.
  • Excellent organizational and time-management skills.
  • Ability to work under pressure and handle challenging tenant situations.
  • Knowledge of UAE rental laws and regulations.
  • Proficiency in Microsoft Office and accounting software (e.g., ERP systems).

Qualifications and Experience:

  • Bachelor's degree in accounting, Finance, Business Administration, or a related field.
  • 5-10 years of experience in rental collections, preferably in the real estate industry in the UAE.
  • Familiarity with real estate leasing processes and tenant management.
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