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Manager Network Operations
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Manager Network Operations
5 months ago
- Manage and maintain resources tooperate a 24/7 Network Operations Centre.
- Setclear goals and objectives for the team and provide guidance andsupport to ensure successful execution.
- Fostera collaborative and high-performance work environment, promotingcontinuous learning and professional developmentopportunities.
24x7Monitoring
- Oversee the 24x7 monitoring ofnetwork infrastructure and cloud environments to ensure uptime,performance, and security.
- Implement andmaintain monitoring tools and systems to proactively identify andaddress network issues and potential securitythreats.
- Develop and refine monitoringprocedures and escalation protocols to optimize response times andminimize downtime.
- Lead incident responseefforts, including troubleshooting network issues, coordinatingwith cross-functional teams, and implementing solutions to restoreservice quickly.
CapacityManagement
- Monitor network performance metricsand conduct regular capacity planning assessments to anticipate andaddress potential bottlenecks or performancedegradation.
- Collaborate with infrastructureteams to scale network resources and optimize performance based onevolving business needs and usage patterns.
Documentation AndReporting
- Develop and enhance routine tasks tobe performed by Network OperationsCentre.
- Create and maintain technicaldocumentation of processes and procedures for networkoperations.
- Maintain and comply with standardcompany technical and administrativeprocedures.