Manager Network Operations

1 month ago

Abu Dhabi, United Arab Emirates Core42 Full time
  • Manage and maintain resources tooperate a 24/7 Network Operations Centre.
  • Setclear goals and objectives for the team and provide guidance andsupport to ensure successful execution.
  • Fostera collaborative and high-performance work environment, promotingcontinuous learning and professional developmentopportunities.

24x7Monitoring

  • Oversee the 24x7 monitoring ofnetwork infrastructure and cloud environments to ensure uptime,performance, and security.
  • Implement andmaintain monitoring tools and systems to proactively identify andaddress network issues and potential securitythreats.
  • Develop and refine monitoringprocedures and escalation protocols to optimize response times andminimize downtime.
  • Lead incident responseefforts, including troubleshooting network issues, coordinatingwith cross-functional teams, and implementing solutions to restoreservice quickly.

CapacityManagement

  • Monitor network performance metricsand conduct regular capacity planning assessments to anticipate andaddress potential bottlenecks or performancedegradation.
  • Collaborate with infrastructureteams to scale network resources and optimize performance based onevolving business needs and usage patterns.

Documentation AndReporting

  • Develop and enhance routine tasks tobe performed by Network OperationsCentre.
  • Create and maintain technicaldocumentation of processes and procedures for networkoperations.
  • Maintain and comply with standardcompany technical and administrativeprocedures.

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