Customer Experience Manager

Overview At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. About the Role: We are looking for a skilled and service‑driven Customer Experience Advisor – Wealth to join our Customer...

A leading consultancy firm in Ras Al Khaimah is seeking a Quality Manager Customer Experience to enhance service excellence across municipal operations. The role requires a multidisciplinary background, preferably with engineering quality management experience. The successful candidate will lead improvement projects, collaborate with senior leadership, and...

We are seeking a Quality Manager Customer Experience to lead service excellence and quality enhancement initiatives across municipal operations in Ras Al Khaimah. This role is ideal for professionals with a multidisciplinary consultancy background particularly those experienced in engineering quality management and project delivery. The selected candidate...

We are an international market research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in **Ras Al Khaimah**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and evaluate...

We’re looking for a Customer Service Supervisor to lead our frontline team at Al Hamra Mall, Ras Al Khaimah and elevate the guest experience across the mall. The role includes supervising staff, managing performance, handling escalated customer concerns, overseeing Aldar Gift Card operations, coordinating with other departments, and maintaining a safe and...

We are looking for an experienced **Cafeteria Manager** to run a busy tea & snacks outlet in **Ras Al Khaimah.** This role is ideal for someone with hands-on experience managing staff, daily operations, and sales in a cafeteria or tea shop environment. You will ensure smooth operations, excellent customer service, and high food quality standards while...

We are currently seeking Customer Service cum Analytics Manager to be part of our dynamic team. Responsible for planning, implementing and directing the sales orders execution to achieve company objectives especially in making sure 100% customer satisfaction with the services rendered and ensures that they exceed customer’s expectations. This position will...

We’re looking for a Customer Service Representative to join the team at Al Hamra Mall , representing Aldar Retail Management and delivering exceptional service to every guest. You’ll be the first point of contact for visitors — assisting with inquiries, supporting mall operations, and ensuring a smooth and enjoyable experience for all. Key...

Role Customer Care Specialist Location Ras Al Khaimah Role Purpose To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer to...

2 years experience in hotel services willing to learn **Experience**: - customer service: 1 year (preferred)