Specialist - Kitchen Onboarding

2 months ago


Dubai, United Arab Emirates Delivery Hero SE Full time
  • Managing all brands frontend onboarding in Delivery Hero Kitchensregionally.

  • Responsible forthe Partner moving in the equipment and going live as per theagreed date.

  • Responsible foroff boarding brands from kitchens as per offboardingguidelines.

  • Single point ofcontact between Kitchen Operations and Kitchen Sales team forbetter communication.

  • Incase of delay in move in equipment by Partner, coordinate with theKitchen Sales team to findreplacement.

  • Owning andupdating the Partner Onboarding MasterSheet.

  • Sending weeklyupdates to all stakeholders on the vacant stalls, churn and newpartners goinglive.

  • Coordinate with thekitchen team namely: Sales, Operations, Growth and Project toinitiate brandonboarding.

  • Coordinate withthe Partner Brands to obtain documentary requirements for brandonboarding and all relevant documents required for trading (TradeLicense, Staff Permits, Health Cards, PIC,etc).

  • Coordinate with theKitchen Sales Team and Account Management for commercial accuracyand other concerns.

  • Ensuresthat all requirements and all required signatures are complete andsubmitted to Salesforce for brandonboarding.

  • Monitor theprogress of the submission to Salesforce and rectify thedeficiencies (if any) in a timely manner to ensure that theonboarding processes are progressing as required in the absence ofOnboardingAssociate.

  • Coordinate withthe external support team such as POS Content, Quality, Logisticson Menu Configuration along with Partners' POS Provider inthe absence of OnboardingAssociate.

  • Coordinate withthe logistics team for the provision of Talabat Device,Performing

  • Test Orders andbring the brand live in the absence of OnboardingAssociate.



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    Managing all brands front end onboarding in Delivery Hero Kitchens regionally.Responsible for the Partner moving in the equipment and going live as per the agreed date.Responsible for off boarding brands from kitchens as per offboarding guidelines.Single point of contact between Kitchen Operations and Kitchen Sales team for better communication.In case of...


  • dubai, United Arab Emirates Talabat Full time

    Managing all brands front end onboarding in Delivery Hero Kitchens regionally.Responsible for the Partner moving in the equipment and going live as per the agreed date.Responsible for off boarding brands from kitchens as per offboarding guidelines.Single point of contact between Kitchen Operations and Kitchen Sales team for better communication.In case of...


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