Host

3 weeks ago


Dubai, United Arab Emirates Combuzz HR Solutions Full time

We areseeking Hosts / Hostesses.Hostsare dedicated to delivering exceptional service and genuinehospitality. Hosts take charge in the space and have extensiveknowledge of our food and beverage offerings and are peopleorientedcharismatic fun and engaging Hosts are the face of thebusiness and vital to ensure each Guest has a memorable experienceeach and every visit. Hosts report directly to theReceptionManager.

Responsibilitiesinclude thefollowing:

Ensure all guests receive an excellent welcome and goodbyedelivering personalized experiences forall

Manageall reservations systems to ensure maximum guests can use thefacilities

Deliver personalized experience for all guests greeting them byname knowing their likes and ensuring they receive 5 star servicethroughout theirvisit

Buildand maintain clientdatabase

Manage the flow of the day including managing simulator assignmentsandevents

Ensure opening and closing procedures to ensure the space isproperly cleaned and ready forcustomers

Have an indepth understanding of our simulators and booking toproperly handle all customerrequests

Take pride and ownership of each Guest s enjoyment and fun at FiveIron Golf

Help to coordinate league payments and teamschedules

Ensure a positive customer experience and that all contractedservices for events aredelivered ultimately driving return business andwordofmouthrecommendations

Act as onsite lead during events including greeting event guestspreparing the space resolvingissues or complaintsetc.



Requirements

RequiredQualifications:

Minimum2 years host and/or hospitality experiencerequired

Upbeat energy andenthusiasm

Positive Candoattitude

Ability to work in a fast paced environment and work with ateam

Abilityto stand walk and bend for long periods oftime

Proficient verbal and oral communicationskills

Excellent IT skills able to use all Microsoft office applicationsand online reservationtools

Ableto be proactive and anticipate guestneeds

Flexibility to work a variety of workingshifts andpatterns




Required Qualifications: Minimum 2 years host and/or hospitalityexperience required Upbeat energy and enthusiasm Positive Can-doattitude Ability to work in a fast paced environment and work witha team Ability to stand, walk and bend for long periods of timeProficient verbal and oral communication skills Excellent ITskills, able to use all Microsoft office applications, and onlinereservation tools Able to be proactive and anticipate guest needsFlexibility to work a variety of working shifts andpatterns
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