Sales Support Analyst
2 weeks ago
JobDetail:
Leadership
Provide technology deliveryleadership on initiatives, working in partnership with businessowner and overall Project/Program DeliveryLead
Builds andmanages (formally or informally) a technology team responsible forbusiness solution analysis, solution design, build, technicalanalysis, quality assurance, and release management, across theprogram/project
Engages appropriatetechnology stakeholders to identify and drive required outcomesthrough effective stakeholdermanagement
VendorManagement
Provideoversight of work and costs on projects utilizing consultingcompanies and solutionintegrators
Responsible formanaging technology third-party vendors and Statements of Work witha focus on performance, quality and cost management as it relatesto assignedproject/workstream
Provide reporting onprojects
Hold vendorsaccountable for on-time deliverables
PeopleManagement
Ensure the teamprovides realistic estimates and hold team responsible fordeliverables andtimelines
Coach andmentor the development team throughout theSDLC
Help targetappropriate training for team by identifying technologies/areas inneed
Providesguidance to others on how to make optimal use of tools to improvethe performance and quality of technologydelivery
Accountable fordetailed resource plans. Overall Oversight by DeliveryLead.
Ensures alltechnology teams and functions are providing estimates and updatesto project schedule, outlining risks and issues, and drivingremediation of tech risks, resolution of tech issues for assignedproject/workstream
ApplicationResponsibilities
Oversees the execution ofthe technology strategy while anticipating and prioritizing theimpediments and technologyrisks
Identifies,analyzes, and drives resolution of project risks and issues,working through the project structure, and reporting relationshipsin the Technology organization. Ensures issues are captured in postimplementation reviews, to avoidrecurrence
Establishes aplan for all technology deployment(s) and works with IT staffacross projects to align with the integratedplan
Responsible forthe consideration of future production support implications with acost-effective design and quality solution, inclusive ofapplication resiliency andavailability
Works withbusiness leaders associated with assigned project or workstream asneeded to confirm the solutions are functionality aligned with theproduct vision and that solution isfit-for-purpose.
Accountable to the deliverylead to provide input and advice on all tech aspects of theassignedproject/workstream
Accountable for providingtechnology estimates
Technology leader anddecision maker on assignedinitiatives
Responsible forhands-on involvement in developmentduties
Responsible forall aspects of supported systems including requirements, designs,data flows, integrations, project proposals, security, andstability
Responsible forproactive monitoring ofsystems
Responsible forthe design of systems and functionality and/or the delegation andoversight of designs
Responsible for code qualityof ongoing work including code reviews, code analysis, performancemonitoring, and oversight of testers/testprocesses
Providereporting on the status of applications, projects, andteams
Responsible forthe coordination of system changes across other groups withinUniFirst including development, BRM, infrastructure, projectmanagement, and businessusers
Deepunderstanding of source control, environment management,integrations, security bestpractices
Requirements
Requirements:
Experience
- 10 + years working w/ versions of PeopleSoft andPeopleTools across HCM/FMS modules
- 5+ years of progressively seniorexperience in technology design, development, and delivery
- Project delivery using formalmethodologies
- Must haveImplementation, design and customization experience for PeopleSoftHCM or FMS modules (experience with EIPP, ELM, AR projects are aplus)
- Experience performingdata/code analysis, ETL, creation and review of technical designs,and documentation from the functional design, coding, unit testing,and debugging various PeopleSoft modules
- Strong facilitation, communicationand presentation skills with tech and business audiences
- Leadership of others, in formaland/or informal organization lines
- Experience in appdevelopment/integration
- Resource and projectmanagement experience highly preferred
- Knowledge of SaaS applications likeOracle Fusion and Workday is a plus
Education
Bachelor s Degree in computer science or related field
Additional Requirements
Strong relationship building, influence skills and ability toproductively interact with all levels of leadership
Ability tocreate/modify/communicate tech roadmap, and design/advocate forsolutions that align to existing roadmaps
Sense ofurgency, and ability to problem solve on the fly
Stronganalytical and problem-solving skills
Strongverbal and written communication skills
Requirements: Experience 10 + years working w/ versions ofPeopleSoft and PeopleTools across HCM/FMS modules 5+ years ofprogressively senior experience in technology design, development,and delivery Project delivery using formal methodologies Must haveImplementation, design and customization experience for PeopleSoftHCM or FMS modules (experience with EIPP, ELM, AR projects are aplus) Experience performing data/code analysis, ETL, creation andreview of technical designs, and documentation from the functionaldesign, coding, unit testing, and debugging various PeopleSoftmodules Strong facilitation, communication and presentation skillswith tech and business audiences Leadership of others, in formaland/or informal organization lines Experience in appdevelopment/integration Resource and project management experiencehighly preferred Knowledge of SaaS applications like Oracle Fusionand Workday is a plus Education Bachelor s Degree in computerscience or related field Additional Requirements Strongrelationship building, influence skills and ability to productivelyinteract with all levels of leadership Ability tocreate/modify/communicate tech roadmap, and design/advocate forsolutions that align to existing roadmaps Sense of urgency, andability to problem solve on the fly Strong analytical andproblem-solving skills Strong verbal and written communicationskills
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