Analyste Support Client
3 weeks ago
L - DIVISION SUPPORT & SERVICES recrute:
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 83 000 collaborateurs pour un chiffre d'affaires de 19,0 mds d'euros en 2022, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de R&D qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.
Safran est dans le top 30 des meilleurs employeurs mondiaux 2022 selon le magazine Forbes.
Safran Aircraft Engines conçoit, produit et commercialise, seul ou en coopération, des moteurs aéronautiques civils et militaires aux meilleurs niveaux de performance. La société est notamment, à travers CFM International*, le leader mondial de la propulsion d'avions commerciaux court et moyen-courriers. Dans le domaine de la propulsion militaire, la société a intégralement conçu développé et produit le M88 et le M53 qui équipent respectivement le Rafale et le Mirage 2000 et sera intégrateur du moteur du futur avion de combat européen.
Descriptif mission
En tant qu'Analyste de Support Client chez Safran Aircraft Engines, votre mission principale sera d'effectuer et de mener des missions d'analyse auprès des Customer Support Managers basés en France, à Dubaï et au Maroc. Vous serez responsable de fournir un soutien de haute qualité et des solutions efficaces aux problématiques des clients de SAFRAN Aircraft Engines dans la région.
Ce poste est proposé dans le cadre d'un contrat VIE (Volontariat International en Entreprise) basé à Dubaï et d'une durée de 12 mois, renouvelable une fois. C'est une excellente opportunité pour acquérir une expérience professionnelle précieuse au sein d'un grand groupe du CAC40 dans un environnement international.
Rejoignez Safran Aircraft Engines et contribuez au succès de notre entreprise en fournissant un support client de qualité et en aidant à améliorer continuellement nos services.
L - DIVISION SUPPORT & SERVICES recherche:
- Diplôme universitaire supérieur Bac + 5 dans un domaine pertinent (ingénierie, commerce, gestion, etc.), d'une école ou université de premier rang.
- Jeune diplômé ou première expérience le domaine du support client ou de l'analyse des données.
- Connaissance approfondie des techniques d'analyse des données, des outils pertinents (Excel, Power BI, etc.), et à l'aise avec les concepts financiers.
- Excellentes compétences en communication et en présentation
- Capacité à travailler de manière autonome et à gérer efficacement les délais
- Une forte orientation client et capacité à établir des relations de confiance avec les clients seraient un plus
Résumé:
**Référence** : 2024134304
Dubaï - Emirats Arabes Unis
VIE
2024-02-01
24 mois
Débutant / Jeune diplomé
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