Guest Service Agent Front Desk
6 months ago
- Achieve positive outcomes fromGuest queries in a timely and efficientmanner
- Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
- Ensure that the Guest ServiceManager is kept fully aware of any relevant feedback from guestsand, or, other departments
- Demonstrate a highlevel of customer service at all times
- Attendappropriate training courses, when required, and assist with theNight Team's training and developmentefforts
- Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
- Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities
- Use the correct procedures regardingthe acceptance of foreign currencies, credit cards and cash inaccordance with the hotel credit policy
- Complywith hotel security, fire regulations and all health and safetylegislation
- Act in accordance with policies andprocedures when working with front of house equipment and propertymanagement systems
- Follow company brandstandards
- Assist other departments, asnecessary
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
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Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
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Guest Service Agent
5 days ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...
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Front Desk Agent
5 months ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time**Company Description** Palma Beach Resort & Spa is a luxury resort located in Umm al-Quwain, United Arab Emirates. Established in 1995, the resort combines Ancient Egyptian architecture with modern facilities to provide a pleasurable and tranquil experience for guests. The resort offers deluxe accommodations, suites, and villas with all the modern...
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Front Desk Agent
3 months ago
Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time**Job Summary** As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. **General Duties and Responsibilities**: - Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
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Guest Relations Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...
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Guest Service Agent
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...
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Front Desk Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Royal View Hotel Full time**Job description** - With 2 yrs minimum hotel experience. - And can join ASAP. - Receive guests to the hotel by greeting them warmly, attending to their inquiries, and answering inquirers over the phone. - Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all...
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Front Desk Receptionist
6 months ago
Ras al-Khaimah, United Arab Emirates Action Hotel Ras Al-Khaimah LLC Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. - Greet and welcome guests as soon as they arrive at the office. - Check in/out the guest with OPERA system - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -...
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Guest Service Agent
5 months ago
Ras al-Khaimah, United Arab Emirates PULLMAN Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Desk Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the Guest Operations Manager...
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Guest Service Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Personal Concierge
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timePersonal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...
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Guest Service Agent
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...
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Guest Relations Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Relations Agent - German Speaker A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member,...