Facilities Assistance

3 weeks ago


Abu Dhabi, United Arab Emirates Emirates General Services Enterprise Full time

Provide a Quarterly facility assessmentreport covering the entire college.

·Supervising the service providers daily activities, attendees,performance, response time, etc...

·Prepare a weekly report for the service providers’performance, quality of work &problems.

· Prepare regular reports onall maintenance activities.

· Monitorfacilities throughout their warranty period fordeficiencies.

· Conduct non-routinemaintenance activities as needed in compliance with Health andSafety regulations.

· Provide supportto General Services and Projects team as needed for facilitiesprojects.

· Maintain currentfacilities records and files.

·Monitor the KPI’s & SLA’s parameters ofthe Service providers and maintain Records and report in timelymanner.

· Perform Costumerssatisfaction survey twice a year and prepare a service Improvementplan based on Complains root cause analysis and monitor resultmonthly and report to facility engineer foraction.

· Provide required support andfollow up with regards to campus needs such as setups, events,exams and day to day activities andcomplains.

· Monitor and follow upcomplaints and request logs related to facilitiesmaintenance.

· Conduct non-routinemaintenance activities as needed in compliance with Health andSafety regulations.

· Coordinate withHealth and Safety as and when needed for maintenanceactivities.



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