Application Engineer
2 weeks ago
Advantech is currently looking for an experienced Industrial IoT Application Engineer (AE) in Dubai:
The AE bridges technical communication between customers and the company, providing product training, dealing with application problems, and offering technical support, collaborating with various departments to solve issues.
Reporting of the role:
This role reports to the Head of IIoT AE/FAE (Advantech Taiwan).
Responsibilities of the role:
- Provide engineering support to direct sales, channel partners and customers.
- Assist business development and sales teams in creating customer-specific solutions, including pre-sales and post-sales technical assessments, feasibility testing, technical response to customer bids, RMA verification, and on-site technical training.
- Work closely with R&D, Product Management, and Quality teams as necessary to resolve any technical issues that arise from the field.
- Liaise with customers to understand their requirements and provide technical specifications consultation of products to fulfill the requirements.
- Creating a demonstration kit inclusive of sales tools, development program, and interactive presentations for business use.
- Any ad hoc tasks assigned to you by management from time to time.
Required Qualifications:
- Bachelor's Degree or above in Computer Science/Information Technology, Engineering (Electrical/Electronic) or equivalent.
- At least two years' experience in technical support and after-sales services.
- Passionate, meticulous, and tech-savvy.
- Knowledge of Touch Panel, PC-based, and SCADA software programming will be an added value.
- Enthusiastic in learning new technology and strong commitment to customer service.
- Analytical, self-motivated, and a good team player.
- Good communication and interpersonal skills.
- Required language(s): English in both speaking and writing.
Company Description:
Advantech is a global leader in the field of IoT Intelligent Systems and Embedded Platforms with a progressive and growth-oriented approach. To embrace the trends of IoT, big data, and artificial intelligence, we manufacture and promote IoT hardware and software solutions with the Edge Intelligence WISE-PaaS core to assist business partners and clients in connecting their industrial chains.
We are currently transitioning into the next phase of our long-term strategy to provide solution-ready packages to the greater market and are seeking exceptional talent to deliver our new direction. This transformation is aligned with our mission to enable an intelligent planet with Automated and Embedded computing products and solutions that empower the development of smarter working and living.
Our success and evolution are attributed to our people. At Advantech, we share common goals, are confident, and collaborate to deliver results.
Discover more about Advantech at
Follow Advantech on LinkedIn
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Seniority level- Associate
- Full-time
- Engineering and Information Technology
- Computer Hardware Manufacturing
- Industrial Automation
- Automation Machinery Manufacturing
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