Career Opportunities: Order Taker

4 days ago

Abu Dhabi, United Arab Emirates Shangri-La Hotel Full time

Order Taker Shangri-La Group | Abu Dhabi, United Arab Emirates About Us Find Your Shangri-La in Shangri-La. Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travelers trade up for what truly counts. We create an experience that is both reliable and refined. For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character. Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk. Traders Hotel, Abu Dhabi As an Order Taker, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams, and assist guests with menu recommendations while maintaining a friendly, professional attitude. Key Responsibilities Receiving and processing guest orders accurately and efficiently through phone, in-person, or digital means. Communicating orders to the kitchen, supply area, or other departments to ensure smooth operation. Maintaining a thorough understanding of all products and services to assist guests and make appropriate suggestions. Processing payments accurately and providing guests with receipts, while suggesting additional or premium products to increase sales. About You Excellent communication and listening skills to receive guest orders accurately. Strong guest service skills with a friendly attitude. Attention to detail to ensure correct order entry and delivery. Ability to multitask and work efficiently under pressure. Basic computer and POS (Point of Sale) system knowledge. 1–2 years of bartending experience in a Hotel, Restaurant or Bar. High School Diploma or Diploma in Hospitality Management is required. Why Join Us A workplace that values your passion and supports self-realization and personal growth. Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. #J-18808-Ljbffr

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    3 days ago

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    4 days ago

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