Assistant Front Office Manager

4 weeks ago


Dubai, United Arab Emirates Shangri-La Group Full time

As Assistant Front OfficeManager We Rely On You

  • Responsible for all activities of theFront Office as well as other hotel activities relating to theeffective and efficient operation of thehotel.
  • Examines the Morning Report forinformation and accuracy, including status and availability ofrooms.
  • Checks with the Front Office ServiceLeaders to ensure that reservations are inspected, and blockingsare done as per procedure, attends to room changes, establishesstatus of available rooms and plan the day’swork.
  • Ensure morning check-outs are proceedingsmoothly.
  • Checks specific GTC guests (VIPs)rooms at random and informs Housekeeping of anydeficiencies.
  • Checks the bulletin board toensure that all activities/ functions for the day-to-day arecorrectly posted.
  • Authorizes all rebates andpaid outs according to the limit set byManagement.
  • In all incidents, providesdepartment heads with reports and takes action to avoid repetitionof any incident, accident, theft andcomplaint.
  • Identify staff training requirementsand service improvements areas.
  • Ensures maximumsafety of the guests and employee during emergencies. Theprotection of the hotel’s interest must be of majorconcern to him/her.
  • Promptly handlesguests’ feedback and informs the necessary departmentswhere appropriate.
  • Will make decisions on allmatter involving guest contact with hotel employees. In the absenceof the Front Office Manager, he/she has full authority in alldecisions.
  • Makes advanced preparation for anorderly transition from the morning to the eveningshift.
  • Assumes other duties as assigned by theFront Office Manager.
  • Monitors and liaisesclosely with Housekeeper in charge to rectify the room discrepancyregularly.
  • Monitors and follow-up on expecteddepartures.
  • Ensures that charges reflected inthe “Interface Lost Postings” permanent folioare correctly transferred to the respectiveguests.


  • Dubai, United Arab Emirates Recruit for Africa Full time

    **Front Office Assistant Manager | Dubai | New Opening Ultra Luxury Hotel**: We are looking for an experienced **FRONT OFFICE ASSISTANT MANAGER** to join the team of new opening, ultra-luxury hotel in Dubai. Our client is one of the most seek employers in the UAE in the hospitality industry. Their hotels are an architecture pieces of art with Food and...


  • Dubai, United Arab Emirates One&Only Resorts Full time

    Assist the Front Office Manager in overseeing daily operations, including guest registration, room assignments, and check-out proceduresTrain and mentor front office staff to deliver exceptional service and uphold brand standardsHandle guest inquiries, complaints, and special requests promptly and professionallyEnsure accurate and efficient billing...


  • Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    To be familiar with Hotel services, operational hours and ongoing promotions. - Have a thorough knowledge of Landmark Hotels & Suites products and services. - To be fully aware of the Landmark Hotels & Suites Brand standard compliance requirements for all front office sections. - Maintain good working relationship with all hotel departments. - Have a good...


  • Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    SCOPE AND GENERAL PURPOSE Manage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or...


  • Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    To be familiar with Hotel services, operational hours and ongoing promotions. - Have a thorough knowledge of Landmark Hotels & Suites products and services. - To be fully aware of the Landmark Hotels & Suites Brand standard compliance requirements for all front office sections. - Maintain good working relationship with all hotel departments. - Have a good...


  • Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    To be familiar with Hotel services, operational hours and ongoing promotions. - Have a thorough knowledge of Landmark Hotels & Suites products and services. - To be fully aware of the Landmark Hotels & Suites Brand standard compliance requirements for all front office sections. - Maintain good working relationship with all hotel departments. - Have a good...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23106018 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Dubai, United Arab Emirates SSSS VISA SERVICES LLC Full time

    **Job Posting**: Lady with Canada Immigration Experience for Front Office Assistant **Position**: Front Office Assistant with Canada Immigration Experience **Location**: Dubai, United Arab Emirates **Company**: SSSS VISA SERVICES LLC **Employment Type**: Full-time **Responsibilities**: - Greet and welcome visitors, clients, and employees in a...


  • Dubai, United Arab Emirates Shangri-La Group Full time

    As Assistant Front Office Manager We Rely On You Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operation of the hotel.Examines the Morning Report for information and accuracy, including status and availability of rooms.Checks with the Front Office Service Leaders to ensure that...


  • Dubai, United Arab Emirates One&Only Resorts Full time

    Assist the Front Office Manager inoverseeing daily operations, including guest registration, roomassignments, and check-out proceduresTrain andmentor front office staff to deliver exceptional service and upholdbrand standardsHandle guest inquiries,complaints, and special requests promptly andprofessionallyEnsure accurate and efficientbilling procedures,...


  • Dubai, United Arab Emirates MARCO POLO HOTEL Full time

    **Also known as front desk managers, front office managers are responsible for ensuring that staff treat guests courteously and that guest services and administrative duties are performed speedily and efficiently.** **Salary**: AED4,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work...


  • Dubai, United Arab Emirates Marriott International Full time

    Job Number 24078822Job Category Rooms & Guest Services OperationsLocation The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and...


  • Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...

  • Front Office Manager

    4 weeks ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24015334 **Job Category** Rooms & Guest Services Operations **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...


  • Dubai, United Arab Emirates Holiday Inn Express Full time

    Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. - Provides functional assistance and direction to all departments. - Cooperates, coordinates and communicates with other hotel departments as required. - Reacts to situations to ensure guests receive prompt attention and...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23154478 **Job Category** Rooms & Guest Services Operations **Location** Aloft Me'aisam Dubai, Dubai Production City, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assists the Complex Front office Manager in...


  • Dubai, United Arab Emirates One&Only One Za’abeel Full time

    Assistant Manager, Front Office - One&Only One Za'abeel (8382) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but...


  • Dubai International Financial Center, United Arab Emirates A&A Associate LLC Full time

    Position Overview: We are seeking a highly motivated and professional Front Office Executive to join our team. The Front Office Executive will be the first point of contact for our clients and visitors, providing outstanding customer service and administrative support to ensure the smooth operation of our front office. **Responsibilities**: - Welcome and...

  • Front Office Manager

    4 weeks ago


    Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    Leading Guest Services Team 1. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. 2. Encourages and builds mutual trust, respect, and cooperation among team members. 3. Serves as a role model to demonstrate...


  • Dubai, United Arab Emirates Emirates Grand Hospitality Full time

    Duties and Responsibilities: - Control the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival or departure and information request - Monitor the quality of welcome extended to guests - To participate in recruitment, training and motivation of the members of his or her team - To ensure that all hotel...