Saloon Supervisor

4 weeks ago

Dubai, United Arab Emirates Befit Sports Club Full time

FEMALECANDIDTES ONLY APPLY (FEMALE ONLYSALOON)


JobSummary:The saloon Supervisor is responsible for overseeing the daytodayoperations of a highend salon ensuring exceptional customer servicemaintaining salon standards and managing a team of salon staff.They will strive to create a luxurious and welcoming theenvironment while maximizing profitability and meeting businessobjectives.

Responsibilities:

1.TeamManagement:

Recruittrain supervise and motivate salon staff including hairdressersnail technicians and supportpersonnel.

Schedulestaff shifts and manage work schedules to ensure adequate coverageand optimalperformance.

Provideongoing coaching feedback and performance evaluations to teammembers to enhance their skills andproductivity.

Addressemployee concerns conflicts and disciplinary issues promptly and inaccordance with companypolicies.

2.CustomerServiceExcellence:

Ensurethat all clients receive exceptional service and personalizedattention to meet their individual needs andpreferences.

Handlecustomer inquiries complaints and feedback effectively andprofessionally striving to resolve issues to the satisfaction ofthe customer and thesalon.

Maintaina welcoming and luxurious atmosphere in the salon includingcleanliness ambiance anddecor.

3.SalonOperations:

Overseedaily salon operations including opening and closing procedurescash handling inventory management and equipmentmaintenance.

Monitorand manage salon expenses budgets and revenue targets working toachieve profitability goals while maintaining highqualityservices.

Implementand enforce salon policies and procedures including health andsafety regulations and industrystandards.

4.SalesandMarketing:

Promotesalon services packages and retail products to maximize sales andrevenue.

Maintainclient databases and utilize customer relationship management (CRM)systems to track client preferences purchase history andfeedback.

5.ProfessionalDevelopment:

Stayupdated on industry trends techniques and product knowledge toensure the salon offers cuttingedge services andproducts.

Fostera culture of continuous learning and development among salon staffencouraging them to pursue professional certifications andeducationopportunities.

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Requirements


Requirements:

  • Provenexperience 34 years in a supervisory or management role within aluxury salon or spaenvironment.
  • Strongleadership skills with the ability to inspire motivate and mentor adiverse team of salonprofessionals.
  • Excellentinterpersonal and communication skills with a customerfocusedapproach and the ability to build rapport with clients andstaff.
  • Solidunderstanding of salon operations including scheduling inventorymanagement financial analysis and salesstrategies.
  • Proficiencyin salon software and computer systems for scheduling billing andclientmanagement.
  • Knowledgeof luxury beauty products treatments and industrytrends.
  • Highstandards of professionalism integrity and attention todetail.
  • Flexibilityto work evenings weekends and holidays asrequired.

Education:

  • Bachelorsdegree in Hospitality Management Business AdministrationCosmetology or related fieldpreferred.
  • Certificationin salon management or relevant professional qualifications is anadvantage.





BenefitsBenefits

CompetitiveSalary: Competitive salary package commensurate with qualificationsandexperience

F&BDiscount: 50% discount at the gyms caf "The DOSE"for all food and beverages items produced inhouse

ProvidedUniform: Provided uniform for work ensuring a professional andconsistentappearance

UAEEmployment benefits: UAE Limited Labor Visa for 2 years (with theoption toextend)

Medicalinsurancecoverage

30days of annualleave

Yearlyflight tickets to homecountry

EmployeeRecognition &Rewards:

Recognitionprograms in place to acknowledge and reward exceptional performanceandachievements.




Proven experience as a Process Quality Manager or a similar role.Degree or relevant certification. Strong knowledge of Experiencewith quality assurance management, date analysis skills. Excellentorganizational and multitasking skills. Ability to work in afast-paced environment and handle pressure effectively. Strongcommunication and teamwork skills.

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