Customer Success Manager 30D25
3 weeks ago
Customer Success Manager Company: TALENTMATE (Abu Dhabi, United Arab Emirates) Job Description The Customer Success Manager (CSM) will build and nurture client relationships, ensuring customers derive maximum value from the product or solution. As the primary point of contact, the CSM drives customer satisfaction and retention, understands customer needs, and provides business and technical solutions to meet these needs. This proactive role blends customer service skills, technical acumen, and a passion for facilitating customer success. The ideal candidate collaborates closely with customers to assess business objectives, implement strategic plans, manage multi‑faceted projects, and identify upselling and cross‑selling opportunities. Responsibilities Build and maintain robust relationships with existing and prospective clients to maximize engagement. Act as the key liaison between customers and internal teams to ensure seamless communication. Develop comprehensive understanding of customer needs and translate them to actionable solutions. Monitor customer accounts and proactively manage customer health scores for risk mitigation. Lead onboarding processes and ensure customers have the tools needed for successful deployment. Conduct regular check‑in meetings with customers to evaluate satisfaction and areas of improvement. Collaborate with sales teams to identify opportunities for upselling and cross‑selling solutions. Provide feedback to product development teams to inform product roadmaps based on customer insights. Deliver training sessions and workshops to enhance customer product knowledge and usage. Prepare detailed reports on customer success metrics and present findings to management. Address escalation issues promptly to ensure quick resolutions and customer satisfaction. Maintain meticulous records of customer interactions and progress using CRM tools. Requirements Bachelor’s degree in Business Administration, Marketing, or a related field preferred. At least 3‑5 years experience in customer success or account management roles. Proven ability to manage large customer accounts and projects effectively. Excellent communication skills, both verbal and written, to interface with clients. Strong analytical skills to interpret data and make informed decisions. Comfortable with CRM tools and software for managing client accounts and interactions. Ability to work independently and as part of a collaborative team. Job Details Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: Job Function: Customer Service Industries: Recruitment & Staffing, IT Services and IT Consulting Seniority Level: Mid‑Senior level Employment Type: Full-time Job Function: Other #J-18808-Ljbffr
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Real Estate Agent 30D25
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Abu Dhabi, United Arab Emirates TALENTMATE Full timeReal Estate Agent 30D25 Company: TALENTMATE Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates Location: Abu Dhabi, United Arab Emirates Job Type: Full-time, Mid-Level Job Description: As a Real Estate Agent, you'll be at the heart of driving significant transactions in the property market, helping clients buy, sell, or rent properties. Success in this role...
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Customer Success Manager
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Abu Dhabi, United Arab Emirates Manpower Group Middle East Full timeRole Overview We are looking for aCustomer Success Manager with at least3 years of experience in IT , focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key Responsibilities Manage customer relationships to ensure long-term satisfaction...
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Customer Success Manager
3 days ago
abu dhabi, United Arab Emirates Manpower Group Middle East Full timeRole Overview We are looking for aCustomer Success Manager with at least3 years of experience in IT , focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key Responsibilities Manage customer relationships to ensure long-term satisfaction...
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Customer Success Manager
2 weeks ago
abu dhabi, United Arab Emirates Manpower Group Middle East Full timeRole OverviewWe are looking for aCustomer Success Managerwith at least3 years of experience in IT, focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions.Key ResponsibilitiesManage customer relationships to ensure long-term satisfaction and...
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Customer Success Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Manpower Group Middle East Full timeRole Overview We are looking for aCustomer Success Managerwith at least3 years of experience in IT, focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key Responsibilities - Manage customer relationships to ensure long-term satisfaction...
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Customer Success Manager
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abu dhabi, United Arab Emirates Manpower Group Middle East Full timeRole Overview We are looking for aCustomer Success Managerwith at least3 years of experience in IT, focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key Responsibilities Manage customer relationships to ensure long-term satisfaction and...
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Customer Success Manager
2 weeks ago
abu dhabi, United Arab Emirates Manpower Group Middle East Full timeRole Overview We are looking for aCustomer Success Managerwith at least3 years of experience in IT, focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key ResponsibilitiesManage customer relationships to ensure long-term satisfaction and...
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Abu Dhabi, United Arab Emirates Siemens Full timeRead our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People...
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Customer Success Manager
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Abu Dhabi, United Arab Emirates Carta Full timeThe Company You’ll Join Carta connects founders, investors, and limited partners through world‑class software purpose‑built for everyone in venture capital, private equity, and private credit. Trusted by 65,000 companies in 160 countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with...
