Junior Senior Programme istant Dubai
1 month ago
Fitch LearningProgramme Management team is currently seeking a Junior ProgrammeManager based out of our Dubai UAE office.
Programme Management team is here to oversee the projectmanagement event planning and logistics of our tailored learningprogrammes for your designated portfolio of clients. Workingclosely with the Learning Consultants and our Clients candidatewill manage the delivery of these programmes from inception todelivery ensuring that the highest quality of service is alwaysdelivered. This role specifically focuses on clroom and onlinetailored learning.
What WeOffer:
- Innovative andenthusiastic for teaching and providing clientservices
- Source of the intellectual as well asthe practical answers that our clients need to succeed in a globalmarketplace
- Stimulating place to work andprogress your career
WellCount on You To:
Candidate will beexpected to project manage all aspects of the of the ignedprogrammes taking accountability for client satisfaction. Candidatewill also be responsible for the following:
- Work with Project Managers to ensureseamless transition of projects to business as usualoperations
- Work with the project team includingProject Coordinators to ensure project objectives aremet
- Oversee endtoend of workshops includingtraining schedules travel vendors clroom setup delegatecommunication coordination with client teamsetc.
- Provide guidance to the project team onmaterial management including liaising with authors &stakeholders publishing of material quality controletc.
- Work with Programme Managers to ensureseamless transition of Academys.
- Projectmanagement all aspects of the of the igned programmes (Course orAcademy).
- Manage preprogramme activities suchas raising tickets (Portals VILT Content...etc.) Allocation Sheetintroduction correspondences logistics andessments.
- Manage postprogramme activities suchas compiling feedback invoicing production of scorecards budgetreports and doent lessons learnt
- Dashboardreporting across the various programmes to share with the clientand internal stakeholders
- Manage highvolumes ofqueries from clients delegates andstakeholders
- Proactively monitor risks& issues before they arise and escalate as per the projectgovernance
- Ensure all project metrics aresatisfied and all critical events have takenplace
- Maintain good relationships with projectstakeholders including clients project sponsors instructorsplanning and other internal teams
What You Need to Have:
- 1 to 3 years experience in managingprojects programmes workshops or events
- Goodunderstanding on portals like Zendesk Docebo andVLT
- Proactive in seeking guidance whereappropriate
- Capable of working and coachingteam members to complete tasks to a highstandard
- Quick to act thinking ahead mitigatingpotential issues before they mayhappen
- Excellent communication ss; verbal andwritten
- Exceptional attention to detail timemanagement and prioritisation ss
- Ability tomodel data product reports in Excel and yze the dataproduced
- Strong IT ss including fluency inExcel Word and PowerPoint
- Experience withinLearning and Development and Project Management isdesirable
What Would MakeYou Stand Out:
- Exceptionaltime management and prioritisation ss
- Attentionto detail
- Quick to act andresponsiveness
- Ability to think ahead andforesee potential issues before they mayhappen
- 360 vision look beyond the initial tasksand at all aspects of the project
- HighAwareness of client profile and culture
- Goodcommunication ss spoken and written
- Inspirestrust and confidence in others
Why Fitch
At Fitch Groupthe combined power of our global perspectives is whatdifferentiates us. Our global network of colleagues comes togetherto accomplish things greater than they ever could alone.
Every team member is essential to our business and eachperspective is critical to our success. We embrace a diverseculture that encourages a free exchange of ideas guaranteeing yourvoice will be heard and your work will have an impact regardless ofseniority.
We are building incredible thingsat Fitch and we invite you to join us on our journey.
Fitch Learning is a leader in financial servicestraining. With unrivaled breadth and depth of training the companydelivers learning solutions for apprentices and graduates to thosewith 10 years experience in Financial Services. Our learningsolutions encomp expert faculty elearning coaching and blendedcandidate essments improving individual contribution and collectivebusiness performance.
Fitch Group is a globalleader in financial information services with operations in morethan 30 countries. Wholly owned by the Hearst Corporation we arecomprised of three main businesses: Fitch Ratings Fitch SolutionsFitch Learning.
For more information pleasevisit our websites:
confidential confidentialconfidential
Fitch is committed to providingglobal securities markets with objective timely independent andforwardlooking credit opinions. To protect Fitchs credibility andreputation our employees must take every precaution to avoidconflicts of interests or any appearance of a conflict of interest.Should you be successful in the recruitment process at FitchRatings you will be asked to declare any securities holdings andother potential conflicts prior to commencing employment. If you oryour immediate family have any holdings that may conflict with yourwork responsibilities you may be asked to divest yourself of thembefore beginning work.
Fitch Group is proudto be an Equal Opportunity and Affirmative Action Employer. Weevaluate qualified applicants without regard to race color nationalorigin religion sex sexual orientation gender identity disabilityprotected veteran status and other statuses protected by law.
#LIFC1 #LIhybrid #LILearning Job ID 47129This job has beensourced from an external job board.
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