Housekeeping Team Leader
3 weeks ago
- Conductsdaily briefing for Room Attendants
- Conductsdaily inspection of employee grooming.
- Inspectsall guest rooms corridors and pantries on a daily basis to ensurehighest standard of cleanliness.
- Conducts onthe job training for all RoomAttendants.
- Maintains effective employeerelations.
- Checks and maintains equipment andmachines used.
- Prepares job orders andcoordinate with Engineering for followup.
- Ensure special attention given to VIProoms.
- Attends daily briefing with EKH/AEH inHousekeeping.
- Report any sick irregular guestand any stranger on guest corridors to the Housekeeper SecurityOffice immediately.
- Proper handover and takeover of the incoming and out going shifts to be handledwell.
- Report all Lost & Found items toHousekeeping.
- Prepare discrepancy report forthe front office.
- Conduct fumigation for therooms and floors.
- Follow up Do not Disturbrooms.
- Prepare inventory for roomlinen.
- Notify Housekeeper any damage caused byguest.
- Check and follow all maintenance reportIf the work is incomplete.
- Waters and changesall flowers as per schedulerequirement.
- Ensures that all flowerarrangements look pleasant before the delivery to therooms.
- While inspecting guest rooms and otherarea there should be eye for detail.
- Dailyphysical inspection of occupied vacant and checkout rooms to bedone at 1300 hours.
- Make sure maid trolleys areparked well in the guest corridors and while cleaning room thetrolleys must be parked properly at the guest roomentrance.
- Monitor the Key Issue no. 3 /Entering/Leaving a guests room is followed by the roomattendant.
- Be Responsible for the cleanlinessmaintenance property and hygiene of guest rooms corridors andservice areas..
- Oversee the work of PAattendant
- Handle all service matters to guestsin the station
- Be responsible for supervisingthe activities of Room attendant.
- Check allcheckout rooms and guestrooms
Qualifications:
- Vocational orDegree in any field
- Minimum 2 years in asimilar role with a 5 starhotel.
- Strong ability to lead motivate andmanage a team effectively.
- Excellent verbal andwritten communication skills tocoordinate
- Ability to prioritizetasks manage time efficiently and handle multipleresponsibilities.
- Strong focus on guestsatisfaction and serviceexcellence.
RemoteWork :
No
EmploymentType :
Fulltime
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