User Growth and Operations Senior Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates WorldFirst Group Full time

Introduction:

In a world with so many digital payment options, Ant Group brings mobile payment technology and marketing tools together for simplicity and success.

Known as borderless payment, Alipay+ is accepted by global merchants online and in-store across over 55 countries and regions for convenient payment at home and abroad. It connects millions of global merchants with over 1 billion users of mobile payment app.

Leveraging on the tremendous success of AliPay+, we are now creating new services and tools for further growth. This role will help bring to market and develop AliPay+ Global Remittance.

Our vision is to provide more inclusive and convenient payment and financial solutions for global cross-border consumers and sellers. You will be a key member of Ant Group's international team to help achieve the company's global vision.

What you'll do:

  • Partner with over 100 global money transfer operators and financial institutions to provide customers with secure, convenient, and inclusive P2P transfer, tuition payment, and payroll services in more than 200 countries and regions.
  • Target the growth of Ant's Global Remittance business and integrate internal and external resources to drive rapid user growth.
  • Independently develop cross-border remittance user growth strategies and be responsible for user growth model construction, new user acquisition, user retention operation, and optimize user growth plans through data tracking and analysis.
  • Manage the full life cycle of cross-border remittance users while developing and executing effective plans to improve user acquisition, retention, and conversion rates.
  • Build a user rewards system for cross-border remittances and develop multi-channel traffic plans to empower business growth goals.
  • Be data-driven and result-oriented, able to design efficient growth experiments to optimize user conversion funnels and explore new user growth methods.

What we're looking for:

  • Deep experience in Internet product/super app operations and/or user growth.
  • Analytical/data-focused, with clear logical thinking, strong communication skills, coordination, and execution ability.
  • Understanding of best practices in Internet product growth, with the ability to learn quickly and innovate continuously.
  • Familiarity with a complex matrix environment, excellent teamwork, and the ability to coordinate cross-functional and cross-departmental teams to solve complex problems.
  • Experience in international markets, user 0-1 program development and operation, cross-border remittance industry experience, or cross-cultural work experience is preferred but not mandatory.
  • Consideration for a marketing-focused/lead user growth specialist familiar with traffic and branding resources, related programs, etc.
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