Food and Beverage Intern
3 months ago
What will I bedoing?
As a Food and BeverageIntern, you are responsible for welcoming guests and working acrossseveral areas of Food and Beverage your placement to deliver anexcellent Guest and Member experience. A Food and Beverage Internwill also be required to manage guest queries. Specifically, youwill be responsible for performing the following tasks to thehighest standards:
- Able towork in all areas of Food and Beverage including Bar, Restaurant,Room Service and Conference and Events
- Welcomeguests in a polite and friendly manner
- Take anddeliver customer orders, consistently demonstrating high levels ofcustomer service
- Prepare set ups for tablesand/or rooms
- Follow cash handlingprocedures
- Manage guest queries in a timely andefficient manner
- Up-sell with latestdepartmental incentives
- Ensure compliance ofbrand standards
- Strive to achieve departmentaltargets
- Ensure cleanliness of workareas
- Comply with hotel security, fireregulations and all health and safetylegislation
- Comply with local licensinglaws
- Be environmentallyaware
- Assist other departments wherevernecessary and maintain good workingrelationships
What are we lookingfor?
A Food and Beverage Internserving Hilton brands is always working on behalf of our Guests andworking with other Team Members. To successfully fill this role,you should maintain the attitude, behaviours, skills, and valuesthat follow:
- Positiveattitude
- Good communicationskills
- Commitment to delivering high levels ofcustomer service
- Excellent groomingstandards
- Flexibility to respond to a range ofdifferent work situations
- Ability to work onyour own or in teams
It would be advantageous in thisposition for you to demonstrate the following capabilities anddistinctions:
- PreviousFood and Beverage and/or industryexperience
- Experience with cashhandling
- Knowledge of Food HygieneRegulations
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