Customer Support Director

The IT Support is responsible for maintaining the computer networks, providing technical support and ensuring the whole system runs smoothly. To monitor and maintain the company computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues.Join Our TeamFirst nameEmail*Contact Number*Years Of...

**Role purpose**: **Key accountabilities**: **Digital leads management**: - Actively respond to digital leads across multiple channels — Website, WhatsApp, Live Chat and social media—within stipulated timeframes as per the internal process. - Proactively create and send relevant quotes and efficiently follow up with customers to drive conversions. -...

Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.Maintain Records: Accurately document customer interactions and transactions in the CRM...

CustomerAssistance: Handle incoming calls from customers,addressing inquiries, resolving issues, and providing informationabout ourproducts/services.ProblemResolution: Identify and escalate priority issues,ensuring prompt resolution and customersatisfaction.MaintainRecords: Accurately document customer interactionsand transactions in the CRM (Customer...

Requirements: Education: Minimum Graduate Age: 20-35 years **Language**: English & Hindi / Urdu language is a must. **Experience**: Customer Support or Customer Service Experience is must. Good telephone manners. Good communication skills. Solving all administrative tasks. Interaction with the company clients, explanation a technical characteristic of...

**Company** AL MUQARRAM INDUSTRY, established in 1999 in Sharjah (U.A.E.) is manufacturing Sealants, Tapes & Aerosols for the construction and automotive industry. Being at the forefront of innovation in various verticals, has helped us solidify our brands across 36 countries in the MEA region. The foundation of AL MUQARRAM INDUSTRY is built on the trust,...

Back Office & Customer Support Officer Jobs In Sharjah | Job SolutionsAbout the jobOur company, a well-regulated Forex Broker, is seeking a highly motivated and detail-oriented individual to join our team as a Back Office/Customer Support Officer within the forex industry. As a key member of our organization, you will be responsible for providing exceptional...

Customer Support Executive Jobs In Sharjah | ECS | Enterprise Change SpecialistsAbout the jobResponsible for answering and addressing customer queries through calls and chat.Should be able to analyze customer requirements and proactively make decisions.Should be able to multi-task.Good decision-making skillsGood proficiency in English – Written &...

Managing Director Jobs In Sharjah | KrollApply Also Starbucks Careers 2023: UAE-KSA-Egypt-QatarIn a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all...

**Job Title: Paint Workshop Customer Assistants** As a Paint Workshop Customer Experience Assistant, you will play a vital role in ensuring an exceptional experience for both children and adults participating in painting activities at our workshop. Your responsibilities will include: - Assisting customers, both kids, and adults, with painting activities,...

We are looking for receptionist for Tasheel Center located in Sharjah - Resolving IT support requests from employees - Answering employee questions regarding computer systems - Gathering and analyzing data to diagnose problems with computer systems - Changing configurations, settings and permissions to fix computer issues - Generating sign ins for new hires...

**Who we are**: Al Marwan Group is a holding company established in 1978, Al Marwan Group has grown a strong diversified portfolio in Real Estate Development & Management, Hospitality, General Contracting and Heavy Machinery trading of brand new and used equipment for the Construction, Mining, Oil, and Gas industries. We are currently looking for a highly...

Heading the Customer Service department, including on-shore and off-shore teams.Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives.Recruiting, training, and managing a team of customer service representatives, team leaders, supervisors and support...

The responsibilities include ERP software support, Customer training, resolving network issues, provide immediate support via phone/ remote desktop connections. **Salary**: 3,000 to 5,000.00 per month **Responsibilities**: - Technical support for our software and computer hardware/network issues. - Understand client issues and provide accurate solution of...

Heading the Customer Servicedepartment, including on-shore and off-shoreteams.Developing and implementing yearlystrategic plans to improve customer service operations, enhancecustomer and satisfaction, and meet businessobjectives.Recruiting, training, and managinga team of customer service representatives, team leaders,supervisors and support...

We are hiring Assistant Director - InternalAudit. Please find details below·Assist the Head of Internal Audit in overseeing and managing allaspects of the internal audit function including planning,implementation and reporting.· Assistthe Head of Internal Audit in developing and implementingrisk-based audit plans, ensuring they are consistent with...

**Responsibilities**: - Set up and troubleshoot network connections, printers, scanners, and other peripheral devices. - Diagnose and resolve hardware and software problems, including issues related to desktops, laptops, mobile devices, and other IT equipment. - Perform system maintenance, including system updates, patches, and backups. - Monitor and manage...

We’re recruiting ‘IT Support Engineer’ for one of our client based in Sharjah, UAE.Job Description:In this role, we’re looking for someone who is responsible to m anage and monitor all installed systems and infrastructure. Key Responsibilities:Install, configure, test and maintain operating systems, application software and system management...

The E-commerce Director will be responsible for overseeing all aspects of our online retail operations, with a focus on maximizing revenue, enhancing customer experience, and optimizing digital marketing initiatives. The ideal candidate will have a proven track record of success in e-commerce leadership roles, particularly within the apparel/Fashion...

Manage and monitor all installed systems and infrastructure. Install, configure, test, and maintain operating systems, application software, and system administration tools.Proactively ensure the highest levels of systems and infrastructure are available. Monitor and test application performance to detect any potential weaknesses, identify possible...