Director of Accounts Mid-Market

4 weeks ago


Dubai, United Arab Emirates Property Finder Group Full time
  • Develop and execute a growth andretention strategy for the account segment in alignment with thecountry and business priorities, taking into account segmentspecific needs
  • Develop and implement astrategic account planning framework - specific to the segment– to drive share of wallet and product adoption, ensuringalignment with overall business objectives
  • Leadcross functional efforts across sales, marketing, businessanalytics, pricing, product development and other functions to meetcustomer needs and to grow the businesssegment
  • Drive and coach a consultative salesapproach, focusing on understanding customer needs and deliveringtailored solutions that drive value and customersuccess
  • Lead the team in sales methodologiesand practices, ensuring a focus on strategic account management andexecution excellence
  • Foster a culture ofcontinuous learning and development
  • Oversee aclimate of operational excellence and refine forecasting processesto enhance accuracy and predictability in revenue, ensuringtop-down and bottom-up adoption
  • Cultivatestrong inter-departmental collaboration and processes to ensureseamless customer experiences and efficient fulfilment of clientrequests
  • Act as the senior escalation point forcustomer account management, ensuring timely and effectiveresolution of issues
  • Drive contractnegotiations and closure, focusing on creating value for both thecustomer and the organisation
  • Own and executeB2B events aimed at strengthening brand equity and utilise customerfeedback and interactions as strategic opportunities for teamcoaching and development as well as product and marketingroadmaps.

DesiredQualifications:

  • Advanced degree in business,marketing, or a related field.

DesiredExperience:

  • 15 years of experience in B2BSaaS/Subscription sales and strategic/enterprise accountmanagement
  • At least 5 years in a senior salespeople management role
  • Proven expertise incross-functional team leadership and project management,particularly in a sales context
  • Proficiency inCRM tools (Salesforce preferred) and data analytics for strategicdecision-making
  • Operational, product andproject management experience would be aplus
  • Understanding of the real estate industrywould be a benefit

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