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Cashier - UAEN

3 months ago

Sharjah, United Arab Emirates NMC Hospital Full time
  • Whenever a patient or visitorenters the clinic, greet and welcomethem.
  • Register patients in accordance with theclinic's rules and procedures.
  • Controlboth incoming and outgoing calls and help clients by transferringcalls, responding to inquiries, and givinginformation.
  • Ensure the reception area is tidyand presentable with all necessary materials (e.g.: pens, forms,and brochures)
  • To ensure the highestperformance from all front office workers, coach, mentor, and trainthem.
  • Responds to patients’ needs andassist them in completing their transactions at the differentdepartments.
  • Listen to compliments andcriticisms from patients about the clinic's services andaddress them.
  • Provide patients withinformation, assist in resolving issues and concerns, and offersuggestions regarding the services.
  • Payattention to and respond to patients' questions concerninghospital rules, practices, and patients' rights andobligations.