Restaurant General Manager

4 months ago


Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time
  • Setting and maintaining standardsto ensure that the customer experience is efficient, effective andhospitable. The Restaurant General Manager has overallresponsibility of all aspects of the customer service, front andback of house.
  • The Restaurant General Managermust fully understand and appreciate the different sections in thekitchen and the kitchen hierarchy.
  • TheRestaurant General Manager must be fully conversant with thecurrent suppliers, ordering process, time scales to delivery andshelf life of all products.
  • The RestaurantGeneral Manager must have a technical understanding of the recipecosting, GP figures and menu planning anddevelopment.
  • As the most senior brandambassador the Restaurant General Manager must be fully versed inthe brand standards and ensure that all colleagues are aware andalso maintain these standards.
  • Must ensure thatall daily, weekly and monthly paperwork is completed andfiled/forwarded correctly.
  • Must ensure that allcolleagues have attained and retained the correct knowledge tocomplete the paperwork required for theirstation.
  • Is fully responsible and accountablefor ensuring that all monies are safe guarded at all times and thatall paper work is completed in accordance with companypolicy.
  • Ensures that all cash handlers havereceived the required training and follow the correct proceduresfor handling money.
  • Has exposure andunderstanding of HD business margins and the effects on overallprofit.
  • Expected to sign off and approve anyorders. To ensure that all orders are in line with the budget andstock requirements.


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