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Ras Al-Khaimah, United Arab Emirates HILTON HOTELS Full timeAs a Hostess, you are responsible for servingguests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Hostess will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing the followingtasks to the highest standards:Manage guest queries in a...
Sales Manager Russian Speaker
3 months ago
- Analysis local market trends andcompetitor activity to identify businessleads
- Develop customer accounts and travelwithin the local area to drive business into the specifichotel/cluster and to increase market/customer share in all revenuestreams
- Negotiate room rates/packages withcorporate clients
- Develop and implementcreative local marketing channels, including social mediachannels
- Prepare company contracts for thehotel in accordance with current business and pricingconditions
- Work within current businessstrategies and recognising potentialopportunities
- Cooperate with other departmentsin the hotel to create an exceptional Guest experience and buildstrong, comprehensive sales programs
- AttendSales events, as required
- Produce accurate andtimely reports that meet the needs of the Sales Director and seniormanagement to include the reporting of appointments, calls made andbusiness leads
- Answer customer queries in aprompt and professional manner
- Manage staffperformance in compliance with company policies andprocedures
- Recruit, manage, train and developthe Sales team
What are we lookingfor?
A Sales Manager servingHilton brands is always working on behalf of our Guests and workingwith other Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values thatfollow:
- Positive attitudeand good communication skills
- Commitment todelivering a high level of customerservice
- Excellent groomingstandards
- Flexibility to respond to a range ofdifferent work situations
- Ability to work underpressure and under own initiative
- Experience ina sales role with a proven track record to close asale
- At least 1 year experience in CISMarket