Chief Concierge

4 weeks ago


Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time
  • The ability to superviseConcierge, Guest Services and Guest Experience team to ensure thesmooth arrival and departure of guests, proper handling of luggage,and follow-up on guest request.
  • The ability tocover Duty Manager shifts in absence.
  • Theability to provide accurate information to guests in a courteousmanner; fill all reasonable guests’ requests orrequirements; anticipates guests needs.
  • Theability to take messages for in-house or arriving guests inaccordance with procedures, with an emphasis on accuracy and properfollow-up.
  • The ability to properly handleincoming and outgoing mail, telexes, packages andfaxes.
  • The ability to know what activities areavailable in the city, ie. theater, the arts, special exhibits,concerts, shows, sports, leisure activities, sightseeing tours,etc. and to establish close contacts with people in these areas toprovide information, ticketing, reservations, etc. forguests.
  • The ability to recite all hotelservices, hours of operation, key personnel, hotel policies,etc.
  • The ability to keep the Assistant Directorof Rooms, Front Office Manager and senior management well-informedof any guests’ problems or complaints, and actiontaken.
  • The ability to maintain the ConciergeDesk and storage areas in an orderly manner; direct bell and doorstaff in the maintenance of the front entrance andlobby.
  • The ability to assist in thereconciliation of charges originating from the Concierge Desk(i.e., limousines, car rentals, flowers,tours).
  • The ability to work closely with theValet Parking staff to ensure the smooth handling of guests andpatron vehicles.
  • The ability to work closelywith the bell attendants to ensure smooth handling of guestluggage, message delivery and/or specialrequests.

  • Chief Concierge

    1 month ago


    Dubai, United Arab Emirates The Biltmore Villas Full time

    As a Chief Concierge at The Biltmore Hotel Villas, your role involves leading the concierge team, ensuring the highest standards of service in assisting guests with inquiries, reservations, and local recommendations. With a focus on anticipating and exceeding guest needs, you will play a central role in creating a memorable and personalized stay. **Key Job...


  • Dubai, United Arab Emirates 25hours Hotels Full time

    **Company Description** People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able...

  • Chief Concierge

    2 weeks ago


    Dubai, Dubai, United Arab Emirates The Biltmore Villas Full time

    As a Chief Concierge at The Biltmore Hotel Villas, your role involves leading the concierge team, ensuring the highest standards of service in assisting guests with inquiries, reservations, and local recommendations. With a focus on anticipating and exceeding guest needs, you will play a central role in creating a memorable and personalized stay.Key Job...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23108016 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in overseeing all concierge...


  • Dubai, United Arab Emirates Atlantis The Palm Full time

    Assistant Chief Concierge (12332) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...


  • Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist in overseeing all concierge operations with a focus on ensuring that the highest...

  • Chief concierge

    1 month ago


    dubai, United Arab Emirates Accor Hotels Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel...

  • Chief concierge

    4 weeks ago


    dubai, United Arab Emirates Accor Hotels Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel...

  • Chief concierge

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Hotels Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic...


  • Dubai, United Arab Emirates Kerzner International Resorts Full time

    Assistant Chief Concierge - One&Only One Za'abeel (8385) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm,...


  • Dubai, United Arab Emirates Kerzner International Resorts Full time

    Assistant Chief Concierge - One&Only One Za'abeel (8385) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm,...

  • Chief Concierge

    2 weeks ago


    Dubai, United Arab Emirates Green Tara International Full time

    **JOB DESCRIPTION** - __________________________________________ **Position**: Chief Concierge **Department**: Front Office **Reports to**: Front Office - Supervisor/Manager **Job Summary**: Key Front Line Leadership position who leads with passion, the hotel Concierge team in assisting our guests efficiently, courteously and professionally in all...

  • Concierge Supervisor

    3 weeks ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23016735 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **JOB SUMMARY** Assist in...

  • Chief Concierge

    3 weeks ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24067087 **Job Category** Rooms & Guest Services Operations **Location** W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the...

  • Chief Concierge

    2 weeks ago


    Dubai, United Arab Emirates SOFITEL Full time

    **Company Description** Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a...

  • Chief Concierge

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Responsibilities:Supervising Concierge, Guest Services, and Guest Experience team to ensure seamless arrival and departure of guests, proper handling of luggage, and follow-up on guest requests.Covering Duty Manager shifts in the absence of others.Providing accurate information to guests in a polite manner, fulfilling reasonable guest requests, and...

  • Chief Concierge

    4 weeks ago


    dubai, United Arab Emirates Four Seasons Hotels And Resorts Full time

    The ability to supervise Concierge, Guest Services and Guest Experience team to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. The ability to cover Duty Manager shifts in absence. The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests’ requests...

  • Chief Concierge

    1 month ago


    dubai, United Arab Emirates Marriott International Full time

    ResponsibilitiesMaintaining Concierge Goals • Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Supports concierge team to keep them focused on the critical components of operations to...

  • Chief Concierge

    4 weeks ago


    dubai, United Arab Emirates Marriott International Full time

    ResponsibilitiesMaintaining Concierge Goals • Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Supports concierge team to keep them focused on the critical components of operations to...

  • Chief Concierge

    2 weeks ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24089044 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all...