Assistant Vice President Broker Relations

1 month ago


Dubai, United Arab Emirates Al-Futaim Full time
  • Cultivate and nurture strong,collaborative relationships with brokers, acting as the primarypoint of contact for all their inquiries, concerns, andneeds
  • Regularly engage with brokers tounderstand their business requirements, address any challenges theyencounter, and identify opportunities for mutualgrowth
  • Provide prompt and accurate responses tobroker inquiries, demonstrating a deep understanding of medicalinsurance products, policies, andprocedures
  • Proactively monitor upcoming policyrenewals and develop comprehensive renewal strategies incollaboration with brokers
  • Conduct timelyfollow-ups with brokers to ensure smooth renewal processes,addressing any issues or discrepancies that mayarise
  • Analyze renewal data and trends toidentify factors influencing client retentionrates
  • Implement proactive measures to enhanceclient satisfaction and loyalty, such as conducting client feedbacksurveys, organizing client appreciation events, and offeringvalue-added services
  • Collaborate with internalteams to address systemic issues impacting client retention anddevelop solutions to improve overall retentionrates
  • Actively prospect for new businessopportunities within the medical insurance market, leveragingexisting broker relationships and networkingchannels
  • Develop compelling proposals andpresentations tailored to the specific needs and preferences ofprospective clients
  • Collaborate withcross-functional teams, including underwriting, marketing, andproduct development, to execute strategic initiatives aimed atdriving business growth


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