Customer Experience Manager
10 hours ago
About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position: Wynn Al Marjan Island is currently seeking a Customer Experience Manager to join the resort’s Entertainment Administration team. Responsibilities: Lead and inspire the Front of House team to deliver exceptional service, ensuring all patrons feel valued and supported. Manage daily operations across the foyer, auditorium, bars, and hospitality areas. Ensure smooth coordination with box office and backstage teams and cast and crew. Liaise closely with the Company Manager and Stage Management team throughout show operationally. Liaise with the F&B Team to review stock, suppliers and displays. Consistently review F&B offering and menus, liaising with the General Manager and F&B on data and SPH. Recruit, train, and schedule FOH staff. Liaise with F&B and L&D to provide ongoing coaching and performance feedback. Champion inclusive practices and ensure accessibility services are delivered effectively for all guests. Act as the senior point of contact during performances for any customer issues, emergencies, or escalations. Maintain high standards of cleanliness, signage, and ambiance throughout public areas. Reporting & Feedback: Monitor customer feedback, resolve complaints, and report trends to senior management for continuous improvement. About You: The ideal candidate for this position will have the following experience and qualifications: Proven experience in customer service or hospitality management. Strong leadership and communication skills. Calm under pressure and solutions-focused. Passion for theatre and audience engagement. Experience in a theatre or live events environment. First Aid or Fire Marshal certification. Familiarity with ticketing and CRM systems. Knowledge of accessibility best practices. Familiarity with POS systems and cash handling. Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry. #J-18808-Ljbffr
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Manager Retail Operations
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeOverview On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a...
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Shift Manager
3 weeks ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeAbout Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants...
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General Manager
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeAbout Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants...
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General Manager
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeAbout Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants...
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Customer Experience Manager
10 hours ago
Ras Al-Khaimah, United Arab Emirates Wynn Al Marjan Island Full timeJob Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites,...
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Company Manager
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeAbout Wynn Al Marjan Island On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants...
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Manager - Villa Services
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeAbout Wynn Al Marjan Island On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants...
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Manager - Parking Services
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeOverview About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22...
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Social Media Manager
10 hours ago
Al Mamourah, United Arab Emirates Wynnalmarjanisland Full timeOn schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre,...
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Real Estate Salesperson
10 hours ago
Al Mamourah, United Arab Emirates KINGS Real Estate Full timeCompany Description KINGS Real Estate is a prominent leader in Ras Al Khaimah’s property market with nearly two decades of experience. We specialize in residential real estate, combining deep market expertise with a dedication to customer satisfaction. Our team is committed to turning client aspirations into tangible results, offering tailored property...
