Assistant Manager Airport Services
2 months ago
AssistantManager Airport Services
(11523)
At Atlantiswe exist to bring the extraordinary to every holiday and experiencethrough connection empowerment precision care and warmth. Inspiredby the majesty and mystery of the ocean Atlantis resorts are uniquedestinations full of life wonder and surprise where we seek toexceed our guests expectations at every possibleturn.
Nestled between thecalm turquoise waters of the Arabian Gulf and the majestic Dubaiskyline Atlantis The Palm is the crown of the worldfamous Palmisland in Dubai. With a sense of exhilaration and discovery wecreate unforgettable memories by providing guests the opportunityto discover an extraordinary world filled with thrillingadventures. Whether we are designing a couples retreat or servingthe extraordinary in one of our awardwinning celebrity chefrestaurants we approach everything with imagination to spark asense of courage inspiration and innovation. This is not simply ourjob its ourpassion.
Aboutthe Role:
As the Assistant Manager Airport Services atAtlantis Dubai located in Dubai International Airport you will playa crucial role in managing and coordinating airport services toensure a seamless and exceptional experience for guests arrivingand departing from the resort. Reporting to the Manager Transportof Atlantis Dubai you will oversee a team of airport service agentshandle logistics and collaborate with various stakeholders touphold the high standards of guest service and hospitality thatAtlantis Dubai is renowned for.
KeyResponsibilities:
- Assist the AirportServices Manager in overseeing the daytoday operations of airportservices including arrival and departure procedures transportationarrangements and guest assistance.
- Superviseairport service agents to ensure efficient and courteous handlingof guest arrivals and departures luggage handling andtransportation coordination.
- Collaborate withairline partners ground handlers and airport authorities tostreamline operations resolve issues and maintain strongrelationships to enhance the overall guestexperience.
- Monitor service quality compliancewith safety and security protocols and adherence to operationalstandards to ensure a smooth and welcoming experience forguests.
- Support the implementation of trainingprograms service enhancements and process improvements to optimizeefficiency and guest satisfaction.
About You:
- Previous experience inairport services guest relations or hospitality operationspreferably in a luxury hotel or resortenvironment.
- Strong leadership skills with theability to motivate and guide a team in a fastpaced airportsetting.
- Excellent communication andinterpersonal abilities with a customercentric approach and apassion for delivering exceptionalservice.
- Knowledge of airport operationsbaggage handling procedures and relevantregulations.
- Detailoriented organized andadaptable to changing circumstances in a dynamic airportenvironment.
AtlantisDubai is an iconic entertainment destination comprised of twoworldclass resorts; Atlantis The Palm and Atlantis The Royal;offering an unbeatable opportunity for you to grow and develop inyour career. Join a team that is adventurous creative warmheartedand extroverted. We believe in making our guests happy beyondanything they have ever imagined. We wow them at every turn andcreate memories that will last a lifetime. You will be at the heartof this vision to constantly innovate to deliver AmazingExperiences and Everlasting Memories.
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