Senior Engineer Manager Network Operations
1 month ago
Job Title INT
Description
Generic Accountability
Senior Engineer - Manager as part of the Core Delivery team aligned to a particular service
Ideally through experience you will enhance your skills across multiple specialization's
Specific Accountability
Lead the team of the Network Engineers
Support production networks across domestic, international, and public clouds
Network administration and performance tuning
High-availability management
Network performance and problem management
Identify and fix security vulnerabilities
Vendor/OEM coordination
Participate in application DR activities from the Networks side
Major incidents/Severity 1 call handling and leading to resolution across multiple teams
Preparation of the RCA (Root Cause Analysis)
Adhere to Change Management Process
Mentor other team members and junior engineers
Implement industry-best practices (Service Improvement Plans)
Document risks/SPOF in network designs
Actively participate in various technology projects as a SPOC from the Network Operations team
Works across multiple Service Delivery Teams
Qualifications
10+ Years of Experience in Networking design and Operations
Ability to coach and guide the team of engineers
Ability to identify requirements and create a solution architecture that meets identified requirements
Provide specialized hardware/ software/ network problem diagnosis/ resolution for bank's network.
Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect, MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
Ability to lead design/configuration/deployment of network projects
Routing, switching and wireless technologies and corresponding protocols
NAT, VPN, encryption methods and technologies, MPLS Configuration
Network Access Control technologies
WAN Optimization and SD-WAN
Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)
Strong analytical and reasoning skills with an ability to visualize processes and outcomes
Experience in system performance monitoring and tuning
Integrates software or existing solutions with existing systems
Ability to develop test plans and quality assurance procedures
Recommends changes in policies and procedures
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