Head Of Shared Service Operations Uaen Commercial Bank Of Dubai
1 month ago
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World\xe2\x80\x99s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.
Managerial Responsibilities
Lead and manage the operational functions of multiple Units in the department and to ensure of the following:
Account Opening and services for all segments
Escrow operations and Developer payments in line with RERA guidelines
iBusiness operations and Cash Management functions
Clearing, Cheque Discount, Payroll and Remittance operations
PSP Operations
Review, Manage, Guide, and Control activities of the Offshore Processing Team pertaining to units under Shared Services Operations
Lead the Department and manage the team of 4 direct reports and total onshore FTE of 26 including Team leaders, Verifiers and Processors. Manage and oversee the offshore shared services team of 60+ FTE across WNS and TG
Key decision making involved in this role are:
Approve all process pertaining to the perspective of SSD in collaboration with respective business and functions
Review, suggest, and agree to the BRD for any product development of the segments.
Recommend and seek approval from Compliance / Management for completing the process that are not in line with SOP guidelines in coordination with Business to meet the customer expectations, simultaneously protecting the Bank\xe2\x80\x99s interest.
Is responsible for:
Review various applications utilized for Shared Services activities, design for upgrades, prepare BRD\xe2\x80\x99s, conduct UAT, sign-off for deployment into production for improving efficiency.
Review existing process, optimize design work-flow, reduce hand-off\xe2\x80\x99s for better efficiency and quicker TAT
Conducting meetings with Stake holders, participate in management meetings to review customer grievances, suggestions, complaints for improving the satisfaction
Appraisal of staff performance for the Department, PIP for rated staff, efficient management of the entire Department and its resources
Meeting all regulatory, internal audit & compliance requirement and address all the observations pointed out internal and external audit team.
Monitoring the services and agreements provided by external vendors for cheque book printing, courier delivery, printing of stationery, ATM cash management for conformity as per Terms and Conditions
Approving invoice payments to external vendors in conformity to the services for cheque book printing, Cash Management Services
Close coordination with PCM team under CCBB for all their products development and process agreement for all iBusiness related products
Provide assistance to the Head of Operations and Chief Operating Officer to review prepare annual plans, budgets and cost management for the effective functioning of the department.
Review the functions, resource utilization of Onshore and Offshore for the volume of work handled, AHT handled and optimize the team for cost efficiency.
Provide high level motivation to the team, counselling to bring in the best efficiency, skills to achieve the quality service delivery.
Talent Pal
-
Head of Biology
2 weeks ago
united arab emirates DubaiCollege Full timeThe College is seeking to appoint a knowledgeable andskilled teacher to be the Head of the thriving and successful Biology department. The successful applicant willtake overall responsibility for the effective running of thedepartment through their management and leadership ofa team of five teachers, whose main responsibility is to maximise student outcomes...
-
Head of Merchandising
3 weeks ago
united arab emirates The Global Search Company Full timeExciting home furnishing retailer with a strong commitment to innovation and style, are seeking a talented and experienced Head of Merchandising & Supply Chain with a focus on home furnishing to join the team. Position Overview: As the Head of Merchandising & Supply Chain for Home Furnishing, you will lead efforts to curate an outstanding assortment of...
-
Head of Data Protection
3 weeks ago
united arab emirates The Global Search Company Full timeLeading retail company with a strong commitment to providing exceptional products and services to customers looking to appoint a head of data protection. Job Summary: As the Head of Data Protection, you will be responsible for overseeing all aspects of data protection and privacy compliance within organization. Your primary focus will be to establish and...
-
Operations Supervisor
4 weeks ago
United Arab Emirates Alliance Recruitment Agency Full timeThe Supervisor Operations leads a team of local and/or virtual operations employees responsible for ensuring effectiveness and efficiency throughout the entire process. The Supervisor Operations is responsible for daily workflow management, coaching, performance management, team development, mentoring and problem resolution. This role participates in...
-
Financial Controller- Process
3 weeks ago
United Arab Emirates Al-Futtaim Group Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
United Arab Emirates flydubai Full timeMAIN OBJECTIVE OF ROLETo take a proactive approach in planning, communicating, and executing best practises on the ramp to work towards agreed SLAs, OTP targets and managing disruption whilst creating a safe work environment.KEY RESPONSIBILITIES Allocates a team of ramp coordinators and senior coordinators as per skill level, workload and requirement and...
-
Financial Controller- Process
4 weeks ago
United Arab Emirates Al-Futtaim Group Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Associate Director Quantum
1 week ago
Dubai, United Arab Emirates Maxim Recruitment Ltd Full timeQuantum Associate Director job based Dubai to work with Quantum Experts on a range of high value Middle East and international projects that are in dispute and are heading towards resolution through t…
-
AC Technician
3 weeks ago
United Arab Emirates Alliance Recruitment Agency Full timeHello All, We are having great opportunity as a AC Technician in Dubai Location. Job Description: We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an A/C Technician you are responsible to...
-
electrical technician
4 weeks ago
United Arab Emirates Alliance Recruitment Agency Full timeHello All, We are having great opportunity as a Electrical Technician in Dubai Location. Electrical Technician Responsibilities:Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.Constructing and fabricating...
-
Accountant
4 weeks ago
United Arab Emirates Alliance Recruitment Agency Full timeRuussian Language is Mandatory.Detailed Work ProfileAccounting at 3 (three) companies under thelaws of the UAE. Preparation and filing ofthe required financial and tax reporting.Communication with tax and other stateofficials of the UAE. Tracking changes inUAE legislation. Review of businesscontracts in respect of tax risks andcompliance with current UAE...
-
Finance Manager
4 weeks ago
United Arab Emirates Al-Futtaim Group Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Ad Performance Account Manager
4 weeks ago
United Arab Emirates Ad Performance Account Manager - Amazon - Dubai Full timeJob summary:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on , across our other owned and operated sites, on other high quality sites across the web, and on millions of devices.
-
We Need Three OBIEE Developer in UAE
3 weeks ago
united arab emirates TotalTech Full timeWe Need Three OBIEE Developer in UAE .Greeting,,Total TECH leading company in the field of IT in Middle East & Gulf area seeking about OBIEE developers in UAE.Requirements :Duration : 6-12 MonthLevel : SeniorYears of Experience : 5+Technologies :Oracle OBIEE 11gOracle EBS 12g (HCM, Finance, SCM) and EAM is a plusTracks : Oracle EBS (HCM, Finance, SCM) and...
-
Electrical Engineer
3 weeks ago
united arab emirates Abroad Work Full timeElectrical Engineer vacancy in Zayed City UAEElectrical Engineer vacancy in Zayed City UAE, job responsibilities, required qualifications.Job Summary:We are looking for a skilled Electrical Engineer to join our team in Zayed City. This position is offering a competitive salary of 1100 and we are willing to consider an immigrant for this role. We are seeking...
-
Trade Finance Manager
3 weeks ago
United Arab Emirates Venture Search Full timeWe are working with one of the largest global oil trading firms seeking a trade finance manager to join their team: Job Purpose: As Trade Finance Manager, secure financial needs for trading across regions, collaborating with VP Treasury. Key Responsibilities: ⢠Manage Trade Finance Facilities day-to-day operations. ⢠Negotiate bilateral trade...
-
Trade Finance Manager
3 weeks ago
United Arab Emirates Venture Search Full timeWe are working with one of the largest global oil trading firms seeking a trade finance manager to join their team:Job Purpose: As Trade Finance Manager, secure financial needs for trading across regions, collaborating with VP Treasury.Key Responsibilities: Manage Trade Finance Facilities day-to-day operations. Negotiate bilateral trade facilities and Credit...
-
united arab emirates Emirates NBD Group Full timeThe Cyber Security Cloud Operations Specialist role is responsible for effectively detecting, responding to, and mitigating threats targeting EmiratesNBD’s cloud infrastructure and data. They will also act as standby resources for conducting the incident processes to ensure they are well drilled and effective. Maintain acceptable cyber hygiene levels and...
-
Franchise Manager
4 weeks ago
United Arab Emirates Alliance Recruitment Agency Full timeFranchise ManagerLocation: DubaiEducation: Graduate / PGDBM / MBA-Marketing preferredExperience: 10+ YearsJob DescriptionDrafting of franchise proposals & agreements by analysing brands functional & businessrequirements, negotiations and closing the dealsIdentifying the potential locations in the designated zone for franchise developmentIdentifying channels...
-
Fresh Grads Hiring Drive – Audit
3 weeks ago
United Arab Emirates Deloitte BPS Full timeDeloitte Middle East - Fresh Grads Hiring Drive – Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services Position Summary Location: Dubai, Ras Al-Khaimah, Sharjah Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services When you work for us, you commit to a career at one of...