General Manager, Middle East
2 months ago
Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 3 million high-spending customers generating around 1 billion visits worldwide. The Group has offices and operations in the United States, Europe, Middle East, Japan, China, and Hong Kong and delivers to more than 180 countries around the world.
YOOX NET-A-PORTER is now seeking a talented General Manager to lead our team based in the Middle East.
The General Manager of the Joint Venture between YNAP and Symphony is a senior, results-driven executive with 20+ years' experience. They should represent YNAP and its shareholders' interests locally and globally by driving business growth, building a dynamic team, and representing the JV internally and externally.
The GM will liaise with Managing Directors of YNAP brands (NET-A-PORTER, MR PORTER, The OUTNET, YOOX) as well key stakeholders across the business to ensure YNAP's global standards are maintained, while growing the Middle East business according to local opportunities. They will be responsible for the management of the JV (with Mr. Alabbar) and will report to the YNAP Chief Regional Officer, who sits in the Executive Committee of the company.
Some of the essentials for you to know are:
Location: Dubai
Department Size: 30
Reporting into: Chief Regional Officer
Direct reports: 7
Besides a competitive salary, we can offer you:
- Annual airfare to home country for you and your family
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other Here is a breakdown of what you'll be doing:
- Formulate and implement the strategic plan that supports the direction of YNAP business in the Middle East
- Oversee all business activities to ensure they produce the desired results and are aligned with the Group's strategy and mission and with the brands' global positioning
- Build and lead the senior team to translate the vision and strategy into a set of growth targets.
- Build a marketing plan per brand, leveraging PR and branding budgets across 6 GCC markets, working closely with key stakeholders within the media community
- Build a commercial plan per brand, aimed at effectively integrating local initiatives into the global plans built by the brands centrally
- Grow our EIP base (Extremely Important People, i.e., the top customers of NET-A-PORTER and MR PORTER) through ongoing relationships nurtured by the Personal Shoppers and ad hoc initiatives (events) managed by our EIP Sales Team
- Broaden the relevance of our Fine Jewelry and Watches categories, making them an even stronger component of our revenue mix
- Be responsible for the management of the Joint Venture between YNAP Group and Alabbar Enterprises (strategy, operations, and relation with the Board of Directors)
- Work closely with the CFO of YNAP (locally represented by a regional Finance Manager) and the JV partner to prepare annual budgets and advise the Board of Directors with regard to investment risk and return
- Support all global policies while implementing local policies and procedures
- Support the company's hiring strategy to ensure the best talent is hired and build a credible, efficient, and knowledgeable organization
- Partner with the Executive team and drive the People strategy to become an employer of choice within the GCC. The type of person we are looking for:
- Master's Degree in Business Administration . 15+ years of experience in senior management roles. At least 10 years' experience in the GCC
- Digital/retail or omnichannel experience is essential, for managing operational requirements across the 6 GCC markets; marketplace background is a plus
- Strong financial acumen and ability to manage budgets, balance sheets, and reporting
- Market knowledge to grow all four brands' Equity in 6 markets
- Leadership skills, including the ability to manage teams effectively and handle both internal and external conflicts
- Ability to work in a matrix environment, mastering the balance between "control" and "influence"
- Strong knowledge of local laws and ensuring the business is protected against any risks
- Promote the highest standard of diversity and inclusion within the team and within the HR community
- Ability to negotiate and structure complex contracts and engage with stakeholders across the business to deliver results
- Arabic language skills not mandatory, but a plus From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Director
Workplace Type: Hybrid
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