Technical Support

2 months ago


Sharjah, United Arab Emirates WeSource Full time
  • Location: Sharjah
  • Tenure : 6 Months
  • Monthly salary AED7,000
  • Experience: 3-5 years
  • Driving license is a mandate
  • Own car will be an advantage MAJOR FUNCTIONS \xc2\xb7 Primary responsibility will be to handle support calls from employees of client and/or its various affiliate companies. \xc2\xb7 This includes hardware (laptops, desktops, smartphones, printers, etc.) and software (Operating System, Applications including but not limited to MS Office Suite, Mobile Apps, etc.) support. \xc2\xb7 Support Calls will be handled by phone, in person or remotely. All Support calls will have to be logged into the IT ticketing system and closed in a timely manner as per predefined SLAs. \xc2\xb7 Will provide Level 2/3 IT support to all users. \xc2\xb7 Will work closely with the Senior Systems Engineers and provide Administrative support on serverssuch as SharePoint, File servers, etc. when required. \xc2\xb7 Will handle the installation and configuration of servers and server applications in conjunction with the Senior Systems Engineers when required. \xc2\xb7 Reports to the Manager, IT Infrastructure. ESSENTIAL FUNCTIONS 1. Respond to requests for technical assistance from users within the organization in person, via phone or remotely. 2. Diagnose and resolve technical hardware and software issues. 3. Identify and escalate situations as required. 4. Perform routine hardware and software installations on desktops, laptops and/or smartphones. 5. Troubleshoot Email related issues on client devices. 6. Provide Level 2/3 IT support for all users. 7. Provide prompt and quick service to users. 8. Provide orientation on IT products and technologies in use in the organization to new staff. 9. Provide Support and assistant to System Engineers and IT Managers when required in setting up or troubleshooting servers and/or server applications. Bachelor\xe2\x80\x99s degree in Information Technology or equivalent discipline \xc2\xb7 Additional Microsoft certifications such as Microsoft Modern Desktop, Microsoft Office Specialist, A+, etc. will be an advantage. \xc2\xb7 Experience with Microsoft Office365 will be an advantage. Job Type: Contract Salary: AED7,000.00 per month

  • IT Technical Support

    1 month ago


    Sharjah, United Arab Emirates alsaad home Full time

    IT Technical Support Responsibility: - Installing and maintaining computer hardware. - Managing Windows AD Users, groups and Ous. - Managing Shared Folder with required permissions. - Cabling. - Troubleshooting minor issues with devices and printers. - Configuring and maintaining wired and wireless networks. - Resolving network connectivity issues. -...


  • sharjah, United Arab Emirates Dautom Full time

    Technical Support Specialist Jobs In Sharjah UAE | DautomFor More Top Organization Jobs Click HereWe are seeking a skilled support specialist to join our growing organization. You will be responsible for providing technical support to our employees by troubleshooting and resolving issues with our IT systems when they arise.Responsibilities:Troubleshooting...


  • Sharjah, United Arab Emirates Software Company LLC Full time

    Responsibilities: Essential Duties - Tracks all works performed i CRM solution. - Escalate issues and involves management in situations and /or projects as needed. - Performs other duties as assigned. - Bachelors degree in Computer Science or Business Management or related field. - Fluency in written and oral English communication skills is a must. -...


  • Sharjah, United Arab Emirates OLIVE TECHNOLOGIES Full time

    **Responsibilities**: Essential Duties - Tracks and updates all works performed in database tracker. - Escalate issues to third party vendors as needed. - Maintain third party vendor relationships as assigned. - Escalates issues and involves management in situations and/or projects as needed. - Performs other duties as assigned. - Bachelor's degree in...

  • IT Support

    1 month ago


    Sharjah, United Arab Emirates Healthcare Organisation Full time

    Position: IT Support **Responsibilities**: Provide technical support and troubleshooting for hardware, software, and network-related issues. Install, configure, and maintain computer systems, servers, and peripheral devices. Collaborate with cross-functional teams to implement IT projects and solutions. Ensure data security and implement necessary measures...

  • Technical Manager

    4 weeks ago


    sharjah, United Arab Emirates Soudal Group Full time

    Provide technical leadership and guidance to the product development and technical support teams.Stay abreast of industry trends, technological advancements, and regulatory changes relevant to construction chemicals.Lead and manage the product development process, from ideation to commercialization.Collaborate with cross-functional teams to introduce new and...

  • IT Support

    4 weeks ago


    Sharjah, United Arab Emirates Healthcare Organisation Full time

    Position: IT Support **Responsibilities**: Provide technical support and troubleshooting for hardware, software, and network-related issues. Install, configure, and maintain computer systems, servers, and peripheral devices. Collaborate with cross-functional teams to implement IT projects and solutions. Ensure data security and implement necessary measures...

  • IT Support

    1 month ago


    Sharjah, United Arab Emirates Tas-heel Full time

    We are looking for receptionist for Tasheel Center located in Sharjah - Resolving IT support requests from employees - Answering employee questions regarding computer systems - Gathering and analyzing data to diagnose problems with computer systems - Changing configurations, settings and permissions to fix computer issues - Generating sign ins for new hires...

  • IT Support Engineer

    4 weeks ago


    sharjah, United Arab Emirates Shams Customer Servicing LLC Full time

    The IT Support is responsible for maintaining the computer networks, providing technical support and ensuring the whole system runs smoothly. To monitor and maintain the company computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues.Join Our TeamFirst nameEmail*Contact Number*Years Of...

  • Technical Manager

    2 weeks ago


    sharjah, United Arab Emirates CHINA NUCLEAR 22ND INDUSTRY CONTSRUCTION CO LTD DUBAI BRANCH Full time

    Maintain, drive, supervise and implement robust technical standards, systems and processesInfluence technology strategies and decisions with a high-level of expertise and knowledgeProvide direction and support to ensure compliance with relevant legislative specifications and standardsLead a team of staff developing products, and address training needs when...


  • Sharjah, United Arab Emirates wsp Full time

    Acting as senior agent representing all operational activities.Mentoring and providing oversight, coaching, and training to technical support staff.Guiding team members with troubleshooting technical issues.Supporting the specialists to manage, monitor, and tune overall service performance, stability, and security.Contributing to all operational activities...

  • IT Support Manager

    4 weeks ago


    Sharjah, United Arab Emirates American University of Sharjah Full time

    Bachelor’s degree in computer science, Information Technology, or related fieldMinimum of seven years of relevant experience in a similar function/roleProven experience in a leadership role within IT support or related fieldExcellent communication and interpersonal skills.Strong Technical knowledge across a range of IT systems and...

  • IT Support

    1 month ago


    Sharjah, United Arab Emirates Al Serh Al Kabeer Construction Full time

    **Looking For IT Support UAE Experience..** **Share your CV on WhatsApp on +97150114233** **1. Role Objective**: **2. Detailed Roles & Responsibilities**: **OPERATIONAL** 1) Performs on-site analysis, diagnosis and resolution of complex desktop problems for end-users, recommends and implements corrective solutions, including off-site repair for remote...

  • IT Support Manager

    1 month ago


    Sharjah, United Arab Emirates American University of Sharjah Full time

    Bachelor’s degree incomputer science, Information Technology, or relatedfieldMinimum of seven years of relevantexperience in a similar function/roleProvenexperience in a leadership role within IT support or relatedfieldExcellent communication and interpersonalskills.Strong Technical knowledge across arange of IT systems and...


  • Sharjah, United Arab Emirates Al Serh Al Kabeer Construction Full time

    **Looking for Oracle Support Developer-in UAE** **Share your CV on WhatsApp at +971569905040** - Implementation/parameterization, development, Integration, and Unit Testing Support of Oracle HiSys Products and related interfaces/APIs - Must have knowledge of main HiSys modules. - Must have knowledge on implementation and support for Core banking Proxy...


  • sharjah, United Arab Emirates Wsp Full time

    Acting as senior agent representing all operational activities.Mentoring and providing oversight, coaching, and training to technical support staff.Guiding team members with troubleshooting technical issues.Supporting the specialists to manage, monitor, and tune overall service performance, stability, and security.Contributing to all operational activities...


  • Sharjah, United Arab Emirates Al Marwan Group Holding Full time

    Overseeing the technical aspects of construction projects, ensuring they are completed on time and within budget.Collaborating with architects, engineers, and contractors to ensure project specifications are met.Reviewing project plans and blueprints to identify potential issues and make recommendations for improvements.Conducting regular site visits to...


  • Sharjah, United Arab Emirates wsp Full time

    Acting as senior agentrepresenting all operationalactivities.Mentoring and providing oversight,coaching, and training to technical supportstaff.Guiding team members withtroubleshooting technical issues.Supportingthe specialists to manage, monitor, and tune overall serviceperformance, stability, andsecurity.Contributing to all operationalactivities as...

  • Technical Manager

    2 weeks ago


    Sharjah, United Arab Emirates Al Muqarram Group Of Companies Full time

    Provide technical leadership and guidance to the product development and technical support teams.Stay abreast of industry trends, technological advancements, and regulatory changes relevant to construction chemicals.Lead and manage the product development process, from ideation to commercialization.Collaborate with cross-functional teams to introduce new and...


  • Sharjah, United Arab Emirates Dotline Technologies LLC Full time

    The responsibilities include ERP software support, Customer training, resolving network issues, provide immediate support via phone/ remote desktop connections. **Salary**: 3,000 to 5,000.00 per month **Responsibilities**: - Technical support for our software and computer hardware/network issues. - Understand client issues and provide accurate solution of...