Senior Program Manager Commercial Field Service

2 months ago


Dubai, United Arab Emirates General Electric Full time
Summary GE Aerospace is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business and general aviation aircraft. We rise to the challenge of building a world that works. For more than 100 years, GE\xe2\x80\x99s aviation business has been enabling the world to take flight as a leading innovator in aircraft propulsion and systems. Today, as ever, we are guided by one abiding purpose: To invent the future of flight, lift people up, and bring them home safely.

A Senior Program Manager typically manages a team of 10+ Field Service Engineers, who own the overall technical relationships with our airline customers. Leading the team includes developing and communicating team priorities, driving operational rigor to drive the right metrics and outcomes, staffing, development and performance management, strategic organizational planning and supporting issue resolution when appropriate. The Field Service organization directly impacts Effective Customer Service.



Roles and Responsibilities
People leader with senior and lead professional direct reports. Has the ability to attract and retain talent. Manages medium to large team, that may include roles that are experts in their discipline, providing professional or thought leadership . Influences policy and ensures delivery within area of responsibility, linking with other parts of the organization. Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, monitoring & diagnostics, fleet configuration, maintenance of fleet data, outage management. All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. High levels of evaluative judgment and operational acumen are required to achieve outcomes. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. Leads others to find creative solutions within complex operational processes with technical variety and/or interdependent production cycles. Employs sophisticated operational/product management, manufacturing or engineering techniques. Lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business or technical discipline solutions to leaders. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers. Required Qualifications For roles outside of the USA - This role requires significant experience in the Engineering/Technology & Fleet Management domain. Knowledge level is comparable to a Master\'s degree from an accredited university or college ( or a high school diploma with relevant experience). Strong technical knowledge on aviation engine products. Desired Characteristics Strong oral and written communication skills. Customer advocacy People leadership or horizontal team leadership experience Strong interpersonal, influencing and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects, ability to document, plan, market, and execute programs. Additional Information

Relocation Assistance Provided: Yes

General Electric



  • dubai, United Arab Emirates Mastersystems Full time

    Master systems offers the best work atmosphere and learning the latest technology by joining our team. Senior Field service Engineer Full Time | 2+ Years Years | Dubai, UAE We are looking for an experienced and passionate Field Service Engineer to join our team. As a Field Service Engineer you will be responsible for providing technical solutions of products...


  • dubai, United Arab Emirates The Boeing Dubai Full time

    Field Service Representative – CommercialThe job posting is outdated and position may be filledProviding on-site technical support and performing customer support tasks.Delivering, installing, repairing, maintaining, and testing equipment.Resolving operational issues in the field.Identifying any issues and performing troubleshooting procedures.Determining...


  • dubai, United Arab Emirates Senior Business Full time

    Senior Business Analysts Manager Jobs In DubaiJob Responsibilities:Utilizes analysis skills and consults with NEOM The Line Middle and Senior Management, and Project Managers to translate business requirements and processes into solutions by developing requirement specifications, use cases, and scope.Presents recommended solutions, scope, budget, and...


  • Dubai, United Arab Emirates Amazon Full time

    7+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications 5+ years of driving process improvements experienceMaster's degree, or MBA in business, operations, human...


  • dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionDescriptionAre you eager to make a huge impact on Amazon MENA payments products by increasing the customer purchasing power at checkout and drive engagement with partners? We are looking for a customer obsessed, effective communicator, analytical, and innovative Senior Product Manager to drive adoption and enhancements for payment products in...


  • Dubai, United Arab Emirates Amazon Full time

    Basic Qualifications 5+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications 2+ years of driving process improvements experienceMaster's degree, or MBA in...


  • Dubai, United Arab Emirates Dubai Opera Full time

    Reporting to the Head of Dubai Opera, the Senior Programming Manager is responsible for providing, booking, contracting variety of shows and events and overseeing a high level of event management expertise to visiting companies at Dubai Opera on a broad range of performances and events including opera, classical to contemporary music, theatre, dance, and...


  • Dubai, Dubai, United Arab Emirates Dubai Opera Full time

    Reporting to the Head of Dubai Opera, the Senior Programming Manager is responsible for providing, booking, contracting variety of shows and events and overseeing a high level of event management expertise to visiting companies at Dubai Opera on a broad range of performances and events including opera, classical to contemporary music, theatre, dance, and...

  • Commercial Manager

    4 weeks ago


    Dubai, United Arab Emirates People Partners Full time

    Are you a strategic thinker with strong business acumen? Are you passionate about driving growth and maximizing profitability? Our client is seeking a talented and experienced Commercial Manager to join their team in Dubai. As a Commercial Manager, you will be at the forefront of our business, responsible for developing and implementing effective commercial...

  • Senior Manager

    3 weeks ago


    dubai, United Arab Emirates Dubai Airports Full time

    Senior Manager - Product CommercialTHIS IS WHERE GAME-CHANGING HAPPENSBUSINESS TECHNOLOGYSenior Manager – Product CommercialThe team provides and supports the systems that glue the business together. That means maintaining all IT from the most basic desktop support to the most complex flight information systems. As importantly, they’re game changers for...


  • Dubai, United Arab Emirates myGwork Full time

    Key job responsibilitiesPrimary Areas Of Responsibility Include Partner with key counterparts across geographies to launch initiatives in a scalable and cost effective mannerDevelop a solid understanding of Amazon's Fulfilment channelsTranslate complex business requirements into programs and productsOversee development of standard operating procedures,...


  • dubai, United Arab Emirates GE Vernova Full time

    Job Description SummaryThe Commercial Leadership Program (CLP) at GE Vernova – Gas Power develops commercial leaders through stimulating rotational assignments and a rigorous training curriculum. CLP prepares its members for off-program placement in commercial roles by providing the opportunity to learn about GE Vernova's products and customers, while also...


  • dubai, United Arab Emirates MyGwork Full time

    Partner with key counterparts across geographies to launch initiatives in a scalable and cost effective mannerDevelop a solid understanding of Amazon's Fulfilment channelsTranslate complex business requirements into programs and productsOversee development of standard operating procedures, process documentation and performance metricsManage program...

  • Senior Manager

    6 days ago


    dubai, United Arab Emirates Talent Pal Full time

    Senior Manager - Product Commercial - Dubai Airports Senior Manager - Product Commercial - Dubai AirportsThe team provides and supports the systems that glue the business together. That means maintaining all IT from the most basic desktop support to the most complex flight information systems. As importantly theyre game changers for the industry. They bring...


  • dubai, United Arab Emirates Chalhoub Group Full time

    Senior Commercial Finance Manager Jobs in DubaiDescription:The job holder of this posion is responsible for leading the Finance Department within the assigned vercal/country while ensuring coordinaon with both respecve President and GM.Job Responsibilities:a- Monitor the yearly budget of Finance Department and control expenditure to ensure optimal...

  • Senior Manager

    4 weeks ago


    Dubai, United Arab Emirates Talent Pal Full time

    Senior Manager Product CommercialTHIS IS WHERE GAMECHANGING HAPPENS BUSINESS TECHNOLOGY Senior Manager Product Commercial The team provides and supports the systems that glue the business together. That means maintaining all IT from the most basic desktop support to the most complex flight information systems. As importantly theyre game changers for the...


  • Dubai, United Arab Emirates GE Gas Power Full time

    **Job Description Summary**: GE Gas Power Welcome to tomorrow's energy—today! Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leveraging the role of natural gas for powering the world today and tomorrow....


  • dubai, United Arab Emirates S A A Trading Refined Oil Products Abroad Full time

    Senior Commercial CoordinatorOIL & GASJob Requirements:10 years’ Experience in the field of Oil & GasBachelor’s degree in petroleum engineering or similarMust be able to work flexible hours in line with business activities.Role:Manage client relationships, identifying opportunities for new contracts.Analyze data and create reports to identify areas of...


  • dubai, United Arab Emirates Al Futtaim Full time

    Senior Manager – Aftersales Programs Jobs In DubaiJob Responsibilities:Own the end to end product outcome and define the creation and direction of the product to achieve the commercial objectivesCollaborate with business stakeholders to define the roadmap and corresponding go-to-market strategiesCollaborate directly with all parts of the business required...

  • Field Service Manager

    4 weeks ago


    Dubai, United Arab Emirates Siemens Energy Full time

    **How You’ll Make an Impact** - Report to the Regional Field Service Head. - Actively support all sections and departments of the Field Service community to drive efficiency, productivity at highest EHS and quality standards. - Lead recruitment, training, development activities as per aligned strategy. Build forecast strategy with input from service, new...