Parts & Service Sales Representative

Found in: beBee S AE - 1 month ago


Fujairah, United Arab Emirates United Diesel Full time
b' Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment. United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions. Job Purpose The PSSR position is responsible for the coverage, development and retention of a specific group of customers within a specifically assigned sales territory in order to maximize customer satisfaction and selling spare parts & service Job Responsibilities Handles Parts and service sales to fleet customers Take ownership of customer parts & service issues and follow-up through closure of issues Visit Customer jobsite shop or maintenance facilities to observe and develop an awareness of the potential parts or service needs and record information into computer database (CRM) Become familiar with Customer machines & applications Respond to all Customer request courteously and professionally in a timely and responsive manner Maintains a prospecting system to ensure additional business and contribute to the achievement of sales targets Raise invoices / sales slips / obtain credit authorization to ensure timely closure of the sales deal Advise management of loss sales / parts non-availability for management to take appropriate action Handle return spare parts as per policy Generate orders and upload on OEM portals based on parts movement to ensure parts availability required to maintain maximum service level Analyze the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimize stock obsolescence Create article master data as and when required to ensure correct data on the system Track shipments and coordinate with logistics for parts consignment to ensure stocks are received on time Ensure the documentation / payment is in line as required by the principals to avoid delays in shipment Ensures regulatory requirements are in line for the warehouse facility Comply with the company QMS requirements. Job Requirements Qualification Min. Diploma Bachelor degree would be preferable
Experience
Min 5 years in the UAE of selling Spare Parts Commercial vehicle spare parts experience is must
Knowledge & Skills
Product Knowledge: knowledge of Parts items buses and trucks. Proficient in operating parts catalogue (electronic/manual)
Sales and Marketing:- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Market Knowledge:- Knowledge of target customer, industry, territory, etc.
Language:- Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage
Persuasion:- Persuading others to change their minds or behaviour.
Active Listening:- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Negotiation:- Bringing others together and trying to reconcile differences
Social Perceptiveness:- Being aware of others\' reactions and understanding why they react as they do At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.


  • Fujairah, United Arab Emirates Mazaya Facilities Full time

    Please review the job posting below: We are urgently looking for a female sales executive who is passionate about the outdoors to join our team. As an Outside Sales Representative, you will be responsible for identifying and establishing contact with potential customers, performing product demonstrations, developing and maintaining relationships with...

  • Parts Advisor

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Parts Advisor

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates Al-Futtaim Full time

    Job Title Parts AdvisorDescription Parts Advisor | Toyota & Lexus | Al Futtaim Motors | FujairahOverview of the role We are currently looking for Parts Advisor to work for Toyota & Lexus in Fujairah. This role is the representation of the brand & parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer...

  • Parts Advisor Trade Counter

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates Al-Futtaim Full time

    Description Parts Advisor - Trade Counter (B2B) | Al Futtaim Auto Center | Multiple Locations Location: Fujairah, AE Company: Al Futtaim Private Company LLC Job Requisition ID: 145123 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in...

  • Parts Advisor | Al Futtaim Automotive | Toyota Fujairah

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates Al-Futtaim Full time

    Job Requisition ID: 158482 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Senior Sales Executive

    Found in: Whatjobs AE C2 - 2 weeks ago


    fujairah, United Arab Emirates Hilton Full time

    Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue. Identifying promising prospects through cold-calling, networking, and customer referrals. Ensuring that all sales administration and customer service activities run smoothly. Providing overall guidance to newly-recruited Sales Representatives. Maintaining...


  • Fujairah, United Arab Emirates Hilton Full time

    Responsibilities:Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.Identifying promising prospects through cold-calling, networking, and customer referrals.Ensuring that all sales administration and customer service activities run smoothly.Providing overall guidance to newly-recruited Sales...

  • Senior Sales Executive

    Found in: Whatjobs AE C2 - 2 weeks ago


    fujairah, United Arab Emirates Hilton Full time

    Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.Identifying promising prospects through cold-calling, networking, and customer referrals.Ensuring that all sales administration and customer service activities run smoothly.Providing overall guidance to newly-recruited Sales Representatives.Maintaining accurate...


  • Fujairah, United Arab Emirates Liwa jewellers LLC Full time

    **Excellent Online Communication skills**: - **Experience in Jewellery Sales**: - **Fluent in English**: - **Fluent in Arabic ( Optional )**: - **Female** **Visa Status: On Husband/Father’s Visa** **Job Types**: Full-time, Part-time, Permanent, Temporary **Salary**: AED1,500.00 - AED2,500.00 per month Application Question(s): - Do you have...

  • Senior Sales Executive

    Found in: Talent AE A C2 - 3 weeks ago


    Fujairah, United Arab Emirates Hilton Full time

    Responsibilities:Cultivatingsolid relationships with major customers to ensure a continuousflow of sales revenue.Identifying promisingprospects through cold-calling, networking, and customerreferrals.Ensuring that all salesadministration and customer service activities runsmoothly.Providing overall guidance tonewly-recruited SalesRepresentatives.Maintaining...

  • Customer Service Representative

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates Sharafuddin Trading Company Full time

    : Handling incoming and outgoing calls and responding to customer\xe2\x80\x99s emails and chats Management and resolve customer complaints/queries. Identify and escalate issues to supervisors. Provide service information to customers. Document all call information according to standard operating procedures. Follow up customer calls where...

  • Planning Engineer

    Found in: Talent AE C2 - 2 weeks ago


    Fujairah, United Arab Emirates Fujairah Aviation Academy Full time

    Assessing all Technical PublicatioAsns, ADs, SBs etc for necessary compliance in consultation with CAMUpdate Aircraft Technical records such as Aircraft/Engine/Propeller Log BooksCheck & Update Tech Log Entries on daily basisPreparation of maintenance work package to ensure the aircraft remains fully compliant & airworthy with the Maintenance Program as per...


  • Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Fujairah**, to assess the customer service standards in several interesting venues. **No Visit / Tourist visa please** Your main task will be to pose as a real customer and evaluate the...

  • FB Service Expert

    Found in: Talent AE A C2 - 2 weeks ago


    Fujairah, United Arab Emirates MARRIOTT International Full time

    Our jobs aren’t just about puttingfood on the table that our guests will enjoy until they ask fortheir bill. Instead, we want to build an experience that ismemorable and unique – with food and drinks on the side.Our Guest Service Experts take the initiative and deliver a widerange of services to make sure that guests enjoy their meal.Whether setting...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates SISA Full time

    b' We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. ***This is a part-time job*** Your main task will be to pose as a real customer and evaluate the...

  • Sales Manager

    7 days ago


    Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time

    **Responsibilities** - Achieve growth and hit sales targets by successfully managing the sales team - Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence - Own recruiting, objectives setting, coaching and performance monitoring of sales representatives - Build and promote strong,...

  • Sales Promoter

    3 days ago


    Fujairah, United Arab Emirates Mazaya Facilities Full time

    **Responsibilities**: - Develop and execute promotional strategies and campaigns to reach target audiences effectively. - Engage with potential customers, explaining product features, benefits, and unique selling points. - Create and deliver persuasive presentations to educate and influence target audiences. - Set up promotional displays or booths at...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. ***No Visit / Tourist visa please*** Your main task will be to pose as a real customer and evaluate the...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago


    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. Your main task will be to pose as a real customer and evaluate the staff performance and the whole...


  • Fujairah, United Arab Emirates DOTS CAFE Full time

    Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...