Executive Pastry Chef

1 month ago

Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time
Position: Executive Pastry Chef (Full time #534571)
Property / Office: Mandarin Oriental Jumeira, Dubai
Location: Dubai, United Arab Emirates
An ideal candidate must have an experience working as Executive Pastry Chef in a luxury hotel. Experience in the United Arab Emirates will be an advantage. Responsibilities General Oversee all operational and administrative aspects of the Main Pastry & Bakery Production Kitchen (including Banquet, In-Room Dining, Caf\xc3\xa9 Citrus, Mandarin Cake Shop and Gelato) as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters. Create and maintain a great synergy between Outlets and Main Production Pastry and Bakery kitchen to assure maximum efficiency. Work closely with the respective restaurant manager and executive sous chef to plan menus, prices and promotional events for the Restaurants in order to maximize revenue generating opportunities in line with market demands. Work closely with Caf\xc3\xa9 Shop & Gelato Manager in the presentation of the outlet and packaging of all related items. Regularly review menus in regard to popularity of dishes, food cost and seasonality with the respective Restaurant Manager and suggest new menu proposals to the Executive Chef. Ensure plating guides and standard setup guides are up to date and distributed appropriately. Ensure plating guides and standard setup guides are followed according to set dish description, cooking method and presentation image. Ensure that all Pastry and Bakery cuisine are prepared in the most authentic way as standards set agreed by the Executive Chef. Regularly inspect the quality of the Pastry and Bakery ingredients and measure them for specific recipes. Support Restaurant Manager in overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Restaurant Manager. Encourage proactive, efficient and effective inter-departmental communication within and beyond the Food and Beverage division in order to promote a climate of teamwork and enthusiasm. Provide leadership, direction and support to all colleagues at any time. Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements. Liaise with the Learning & Development Manager on departmental learning and development needs for all colleagues of the restaurants and oversee the overall training activities of the outlets including a heavy involvement in class room training, role plays and on the job trainings. Prepare a weekly roster to schedule all colleagues effectively to maintain the standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly. Support the Chief Steward in creating the cleaning and side duty schedules for all positions and ensure compliance and follow through. Oversee and follow through the food safety standards set by Mandarin Oriental Jumeira, Safe & Sound and through the local UAE Municipality rules and regulation. Supervise the maintenance and cleanliness of the Kitchens and Stewarding area at all times and carry out daily checks and monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment. Ensure proper care, security and maintenance of all hotel equipment through attentive supervision. Ensure that all buffet displays are food safe, creative, clean and with attention to detail as per set standards by the Executive Chef. Ensure that Mandarin Oriental Jumeira\xe2\x80\x99s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. 2.Customer Focus and Colleague Relations: Personally follow up with guests where possible and accommodate special request as required including dietary requirements. Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the Restaurants in cooperation with the Restaurant Managers. Communicate Rules & Regulations to all colleagues by using the Colleague Handbook and any other appropriate documents. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Jumeira\xe2\x80\x99s procedures. Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team. Conduct weekly hands on dish training to ensure food knowledge and cooking methods are always up to date. 3.Administrative Duties: Ensure recipe costings for Pastry and Bakery are up to date and in line with selling prices. Oversee and take full responsibility of all food safety related administration. Ensure support is given to the Commissary for the daily market list and inventory control. Maintain solid records of all holiday and PH clearance and assure none are accumulated within the Pastry and Bakery Kitchen. Monitor the monthly P&L and food cost and carry out regular detailed analysis of outlet related financial information including menu engineering. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for the Culinary department 4.Additional Duties: Support Banquet if required for any events or outside catering events with manpower or with actual dishes. To be updated with the latest food trends in the Food & Beverage industry to ensure that Pastry and Bakery are in line or ahead with international standards. Plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Perform any other reasonable duties as required by the Executive Chef. Advertised: 03 Apr 2023 Arabian Standard Time
Applications close: 30 Apr 2023 Arabian Standard Time

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