Solution Architect
1 month ago
Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary. Carry a pager during designated support periods.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.
As part of Oracle\'s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Qualifications
Solution Architect (Pharmacy)
As an experienced Solution Architect on the Support Services Organization aligned with the Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Cerner technologies, you will prioritize, plan, and deliver solution-specific projects both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.
You will also use your solution expertise to bring about Oracle Cerner\xe2\x80\x99s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.
Your ultimate goal is incident resolution, application maintenance and also to provide tangible and measurable value outcomes that improve care delivery.
Basic Qualifications: Bachelor\'s degree in IT, HealthCare or related field, or equivalent relevant work experience Experience working with Oracle Cerner Pharmacy & Supply chain Solution Modules (CareNet), At least 5 years Software implementation work experience, At least 3 years Health care information technology work, At least 3 years Customer service experience, At least 1 year Fluent in English Preferred Qualifications: Experience working with Oracle Cerner Millennium Preferred Experience working with: Pharmacy Supply chain Point of care Discern Rule configurations (EKM Rules) Oracle Cerner Custom Reporting (CCL) Experience working in Support or Application Managed Services organization Expectations:
Willing to work 100% from the client site (Abu Dhabi)
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Oracle
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