Associate Account Director

1 month ago

Abu Dhabi, United Arab Emirates APCO Worldwide Full time


Job Title Associate Account Director

Description

Associate Account Director Media Relations And TechHome to some of the fastest growing economies in the world, the Middle East and Africa region has a pivotal role to play in driving global conversations - from environmental policies to religion and pop culture. The UAE and Saudi Arabia are clear leaders in this equation, although the wave of innovation continues to transcend borders. APCO launched its regional operations in 2006 in Dubai. Growing from a team of less than 30 consultants, APCO today has over 200 people from 32 countries working in teams across Dubai, Abu Dhabi, Riyadh, Manama and Kuwait. Our projects also take us to Cairo, Amman, Muscat, Beirut and other markets in the Levant. With a portfolio of over 100 clients, APCO's MEA offices deliver public relations and digital communication support across health, food, consumer & retail, finance, technology, real estate & hospitality, non-profit and public affairs practices. The region also offers specialized services, created for the Middle East, such as our Build-Operate-Transfer (BOT) model and our Compass and License to Operate offerings. In addition, APCO's global AI Comms Lab, a first-of-its-kind innovation center which utilizes artificial intelligence to build and protect the reputations of major global brands, governments and organizations is driven from the Dubai office.From helping governments connect with the private sector and civil society, to supporting the Pope's historic visit to the region and launching iconic brands and destinations, we understand the nuances of the Middle East and pride ourselves on making an impactThe Account Director is primarily responsible for managing client relationship(s), client projects by supervising project teams and delegate projects and tasks effectively. The Associate Director is responsible for identifying the strategy which supports the client's objectives, develops communication plans, properly scoping and pricing of work, as well as managing work activities and resources within agreed upon budgets. The Associate Director should identify and pursue opportunities for new business, show demonstrated strategic abilities, and have strong written and verbal communication skills.Primary Duties and Responsibilities ASSOCIATE DIRECTOR DUTIES: Manages independently Client relationships to build confidence in APCO as a trusted business partner, while preserving APCO's interest in the business relationship Organizes teams around business development opportunities and manage proposal process ensuring quality of thinking, APCO's work standards, and accurate scoping of work Develops positive reputation and has visibility in within the APCO network and be viewed as a thought leader in the market Establishes strong network across APCO and engages in productive exchanges with colleagues to promote knowledge sharing and business opportunities Leads confidently internal and external client meetings, offering knowledgeable observations and suggestions; establishing credibility by insights shared; encouraging and motivating others to communicate ideas Serves as principal client contact; knows when to leverage senior level relationships within APCO to further build the relationship within the client organization Networks actively to identify new business prospects as routine activity Demonstrates consistently APCO's values in all interactions with colleagues, vendors and clients Proactively identifies external meetings and trainings to attend to enhance sector knowledge and contacts Demonstrates an understanding of effective project management, can effectively address issues, and understands how managing account engagements tie to APCO's business success and makes changes as necessary to improve account performance Participates in annual business planning, forecasting opportunity with clients managed Takes ownership and actively engages in team member development; demonstrating thoughtful planning to increase individual skill sets by setting smart objectives Meets or exceeds assigned utilization/AIP targets Demonstrates performance in growing clients organically and actively pursues new opportunities with prospect Shares opportunities across the network looking for the best resources to service the account (s) CLIENT RELATIONSHIP MANAGEMENT Develops relationship of trust with clients Provides constructive advice and counsel about client issues and, when appropriate, to clients Ensures agreement with client at the outset of what can be expected and within agreed timescales Seeks client input to better understand needs and develops ideas for how to meet those needs Communicates with clients on priorities and deliverables, and ensures team is up to date and has the information required to meet client needs Adjusts to changes in scope initiated by client and communicates effectively to project team Cautions clients about possible risks or downsides to certain courses of action Addresses dissatisfied client or issues by remaining calm and professional Anticipates clients' needs and makes recommendations/proposals that reflect understanding of client issues Strives to meet and exceed client expectations and instills the same across the team Adjusts to changes in scope initiated by client and communicates effectively to project team TEAMWORK Creates environment making all team members feel they are important contributors Leads by example and demonstrates respect for all colleagues ensuring team members also understand need for culture of respect Conducts inclusive team meetings and fosters an environment where participating is encouraged/expected. Communicates and shares individual and team goals Sets expectations for team achievements Demonstrates appreciation of diversity on teams, and sees this as a strength to the team ACCOUNT & PROJECT MANAGEMENT Manages self and team to ensure that projects are progressing on schedule as expected Ensures teams have skills and knowledge to deliver to clients expectations Identifies resource needs for projects Recognizes in good time when a task will not be completed within an agreed and expected timeframe and makes necessary changes to ensure client deliverables are not compromised Effectively manages workload for self and team; helps more junior colleagues prioritize work if necessary. Reports budget variances in timely manner Completes pre-bill and client billing review responsibilities in time frames as determined by finance Manages client expectations for deliverables Effectively delegates tasks to team members in order to meet project objectives/milestones and deliverables Assigns realistic workloadsBUSINESS MANAGEMENTAnalyzes client requirements to scope opportunity and budget projects effectively and profitably Uses tools to review project and account performance, making adjustments as necessary to achieve account performance expectations Demonstrates understanding of office/practice business strategies and imparts to team members and more junior colleagues. Sets self and team priorities on work that accurately reflect needs of business and clients Ensures projects are billed accurately, and communicates to team members as need to ensure they have accurate budget and deadline information for their tasks Considers, and where appropriate, notifies management of potential opportunities, risks or challenges that could impact the business.LEADERSHIP Provides effective and timely feedback regarding team member's performance Encourages innovation and new ideas Allows individuals the autonomy to perform their jobs Shares knowledge, experience and expertise to assist project members Adopts an appropriate and tailored coaching style when managing staff Provides positive and constructive feedback to their team members Demonstrates behaviors in line with APCO's values in their interactions with colleagues, vendors and clients. Openly values diverse views and opinions Respects and responds to diverse views, opinions and ideas Supports company initiatives and communicates value to team members Identifies talent within their team and recognizes their contributionsBUSINESS DEVELOPMENT Actively participates in pitches and demonstrates knowledge of issues by contributing ideas and strategy to proposals and drafting RFPs Actively participates in professional organization/networks by attending events/volunteering as appropriate Develops network of professional contacts Demonstrates knowledge of APCO's service offering by providing innovative ideas for growing existing business into other practice areas or finding new business. Actively seeks knowledge about other service offerings Contributes to proposals by committing to specific time and deliverables and balancing those against existing obligations Demonstrates understanding of new business goals and objectives for the of department/practice areas/office Encourages team members to work with colleagues and readily share contacts/opportunities as appropriate across the businessPROFESSIONAL DEVELOPMENT Demonstrates commitment to the importance of professional growth for themselves and their team members Participates in professional organizations (industry, sector, function) to maintain awareness of important issues and to build professional network Coaches and develops team members and shares knowledge and feedback with others Has active personal development plan for self and team members; sets smart objectives. Seeks feedback from others for own self development plans Actively participates in opportunities available to increase team knowledge and skills Allows team members time to attend internal and external training Attends external events and networks AD-Hocks Assignment/reports: As per the Direct Manager's requests Competencies Client relationship skills Customer service skills Leadership skills Decision making skills Analytical skills Requirements Bachelor's or Master's Degree 8 - 10 years

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty:

  • Associate Director

    4 weeks ago

    Abu Dhabi, United Arab Emirates Digby Morgan Full time

    summary abu dhabi, mena \xc2\xa3170,000 per year permanent specialism construction & property sub specialism construction reference number PR-1204368 job details Job Title: Commercial Associate Director - Iconic Project in Abu Dhabi Location: Abu Dhabi, UAE Salary: AED...

  • Associated Director

    2 weeks ago

    abu dhabi, United Arab Emirates Energy Jobline Full time

    Associated Director - Design Civil InfrastructureAssociated Director - Design Civil Infrastructure Associated Director - Design Civil Infrastructure Job Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobs18 to 20 years...

  • Associated Director

    2 weeks ago

    abu dhabi, United Arab Emirates Energy Jobline Full time

    Associated Director - Design Civil Infrastructure Associated Director - Design Civil Infrastructure Associated Director - Design Civil Infrastructure Job Alert You will be updated with latest job alerts via email Valid email field required Send jobs Job Alert You will be updated with latest job alerts via emailValid email field required ...

  • Associate Director Jobs In Abu Dhabi UAE | Al Futtaim

    2 weeks ago

    abu dhabi, United Arab Emirates Al Futtaim Full time

    Associate Director Jobs In Abu Dhabi UAE | Al FuttaimFor More Top Organization Jobs Click HereOur client is a reputable Investment Institution based in the UAE; they are looking to hire an Investment Associate Director specializing in Gaming, Entertainment & Media to join their team. This individual will play an important role in leading and executing M&A...

  • Associate Director

    2 weeks ago

    abu dhabi, United Arab Emirates Currie & Brown Group Limited Full time

    Associate Director - Project Management (Infrastructure) Associate Director - Project Management (Infrastructure) About The Role Currie & Brown is looking for an Associate Director (Infrastructure) to join our team in Abu Dhabi, As an Associate Director you'll be working closely with a key client and Director, Delivery Management (Infrastructure) What...

  • Associate Director- Global Subsidiaries

    2 weeks ago

    abu dhabi, United Arab Emirates FAB Islamic Full time

    Client Relationship Management:Work with respective Managing Directors and Executive Directors to originate new business opportunities with target clients across banking products.Contribute to the development of Term Sheets, Information Memorandums financial modelling etc;Examine & resolve credit, market and operational risk aspects of the transactions in...

  • Associate Director

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates KPMG Lower Gulf Limited Full time

    Job Role and Responsibilities:Is the key point of contact for a portfolio of tax clientsActively undertakes business development with existing as well as new / potential clients with a view to generate projects and revenue for the tax practice and also for other functions of the firmLeads as well as participates in proposals for tax projects and...

  • Multi-Property Director of Revenue Strategy

    2 weeks ago

    abu dhabi, United Arab Emirates Marriott International, Inc Full time

    Multi-Property Director of Revenue Strategy Multi-Property Director of Revenue Strategy Roles & ResponsibilitiesJOB SUMMARY Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is...

  • Associate Director

    2 weeks ago

    Abu Dhabi, United Arab Emirates Currie & Brown Full time

    About The Role Currie & Brown is looking for an Associate Director (Infrastructure) to join our team in Abu Dhabi, As an Associate Director you'll be working closely with a key client and Director, Delivery Management (Infrastructure) What will you be doing? Provide leadership and direction to project teams and stakeholders for delivery...

  • Multi-Property Director of Revenue Strategy

    2 weeks ago

    abu dhabi, United Arab Emirates Marriott International, Inc Full time

    Multi-Property Director of Revenue Strategy Multi-Property Director of Revenue Strategy Roles & ResponsibilitiesJOB SUMMARY Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position...

  • Account Director Jobs In Abu Dhabi UAE | Hilton

    2 weeks ago

    abu dhabi, United Arab Emirates Hilton Full time

    Account Director Jobs In Abu Dhabi UAE | HiltonFor More Top Organization Jobs Click HereOur client is a well known live events company. They are looking for an Account Director to join their team in Abu Dhabi. This person would need experience working in the UAE, Arabic speaking would be a plus but not essential. You need to be someone with experience in...

  • Investment Associate

    3 weeks ago

    abu dhabi, United Arab Emirates Emirates Investment Authority Full time

    The Investment Associate will help to facilitate EIA’s investments with Private Equity. This position includes responsibilities for building and maintaining financial models, contributing to new due diligence projects, monitoring existing relationships as well as supporting the Investment Directors in the assessment, structuring and negotiation of fund...

  • Associate Director QHS

    2 weeks ago

    Abu Dhabi, United Arab Emirates MACE Group Full time

    Influences and promotesthe Mace culture in relation to health andwellbeing.Accountable forinfluencing, building, maintaining, and strengthening internal andexternal stakeholder relationships and where applicable, lead anddevelop teams.Monitors andreports on performance and provide advice, guidance and expertiseas needed.Drives changethrough communication,...

  • Associate Director QHS

    2 weeks ago

    Abu Dhabi, United Arab Emirates MACE Group Full time

    Influences and promotes the Mace culture in relation to health and wellbeing.Accountable for influencing, building, maintaining, and strengthening internal and external stakeholder relationships and where applicable, lead and develop teams.Monitors and reports on performance and provide advice, guidance and expertise as needed.Drives change through...

  • Associate Director Jobs In Abu Dhabi | AECOM Energy

    2 weeks ago

    abu dhabi, United Arab Emirates AECOM Energy Full time

    Associate Director Jobs In Abu Dhabi | AECOM EnergyApply Also Vice President Jobs In Sharjah | Quanterra GroupAt AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure...

  • Associate Director, External Relations

    1 week ago

    abu dhabi, United Arab Emirates NYU Abu Dhabi Full time

    Position SummaryUAE nationals are encouraged to applyNYU Abu Dhabi (NYUAD) seeks to appoint an Associate Director of External Relations to join the new Stern at NYUAD team, reporting to the Associate Dean of Administration and Planning.NYU Stern School of Business and NYUAD have partnered to offer the Stern at NYUAD one year full-time MBA program. The launch...

  • Associate Director- Leveraged

    2 weeks ago

    abu dhabi, United Arab Emirates VERA Security, Inc. Full time

    Associate Director- Leveraged & Acquisition FinanceFull-timeDivision: Investment Banking GroupFirst Abu Dhabi Bank is an inclusive environment whereeach person values the experiences, perspectives, ideasand beliefs of others. We’re in a unique position to learnfrom all our colleagues, combining internationalexperience with deep cultural knowledge and...

  • Associate Director- Advisory

    2 weeks ago

    abu dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Associate Director- Advisory & Equity Capital MarketsFull-timeDivision: Investment Banking GroupLooking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and...

  • Investment Associate

    3 weeks ago

    abu dhabi, United Arab Emirates Emirates Investment Authority Full time

    The Investment Associate will help to facilitate EIA’s investments with Private Equity. This position includes responsibilities for building and maintaining financial models, contributing to new due diligence projects, monitoring existing relationships as well as supporting the Investment Directors in the assessment, structuring and negotiation of fund...

  • Director of Development, Major Gifts

    1 week ago

    abu dhabi, United Arab Emirates NYU Abu Dhabi Full time

    Position SummaryUAE Nationals are encouraged to applyNew York University Abu Dhabi (NYUAD) seeks to appoint a Director of Development, Major Gift reporting to the Associate Vice Chancellor for Institutional Advancement.The primary responsibility of the Director of Development is to raise major contributions ($100,000+) from high net worth individuals (alumni...