![Al Futtaim Private Company LLC](https://media.trabajo.org/img/noimg.jpg)
Retail Operations Assistant Manager | Retail | Marks
2 months ago
Job Requisition ID: 160347
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Retail Operations Assistant Manager will be accountable to maintaining and increasing the efficiency of Store Operations. Responsible for identifying cost improvement opportunities within the operation, working on key busines projects with senior stakeholders maximise store efficiency for betterment of customers and staff and lead the implementation of new processes to reform in store operations improving Service, Standards and across the business
Systematic planning, implementing, monitoring, and revision of all the channels of communication between stores and regional office. It also includes the organization and dissemination of new communication directives connected with all different departments of Marks and Spencer. The job holder will be responsible for the Store operations from process flow & improvements, technology, and vendor/solution selection in collaboration with stake holders.
This position is critical to the success of the M&S MENA operations which include the overall business growth strategy in Foods, the clothing & home goals and the shift in customers shopping habits. This will be achieved through shift in store operational processes delivering best practice through technology and experience.
The role is responsible for the stakeholder engagement with the Principle and the M&S department function leads. Markets covered are UAE, Oman, Bahrain, Qatar, Egypt, Kuwait, KSA.
What you will do:-
Description of Accountability:
Retail Operations
- Design & development of operational retail efficiencies aligned to and supporting the M&S store transformation
- Develop business cases and/or demand requests as required and work in partnership with AF retail teams to deliver projects (POS , RFID , CAFÉ)
- Utilise existing and new platforms to stay in touch with the needs of our customers and colleagues
- Develop an effective network in other industries to share and learn best practice and identify opportunities to apply the most effective future industry thinking
- Identify, Deliver and Embed cost reduction initiatives in OPEX Cost Areas and the end-to-end operations
- Design and Implement more efficient processes and ways of working in stores
- Ability to recognise new opportunities in a retail environment to drive sales
Sales & Reporting
- Uses the business daily, weekly and monthly MI to understand store
- performance in line with the Operations Plan and KPI’s.
- Support business to make discernible differences across the
- operations with accurate and insightful data analysis. - Timely reporting - Data Analysis and process
- Demonstrate knowledge of and experience with software tools to create, edit, and analyze complex reports, graphs, and presentations.
- Be able to make sound decisions and the ability to take initiative and accountability for the accuracy of information.
- Collaborate with EIT and others to standardize reporting and automate reports where possible
People & Communications
- Work with HRBP to deliver targeted people solutions to create employee engagement, compliance to HR Policies and local legislation
- Set up succession plans to sustain continuity and development.
- Role model M&S and AL Futtaim Leadership Competencies and Way behaviours
- Build, coach and develop the team across each region ensuring the talent pipeline
- Ensure clear goals and accountabilities are set and communicated to the team
- Support Head of Commercial Operations in communicating and cascading key messages to store team members.
Cost
- Investigates & manages all store reporting to maintain accuracy,
- Drive efficiency and provides advice & solutions where necessary to maintain data integrity.
- Provides evidence to stores to drive actions required to reduce stock and cash losses. Provides productivity data, reviews, and makes recommendation to improve Business targets.
Service
- Delivery of KPI measures of performance and operational excellence through leveraging colleague capability, teamwork, and collaboration
- Working as part of a diverse and experienced store team where you will be confident to challenge peers and work collaboratively creating an inclusive and diverse workplace and the M&S brand
- Delivers great service for our customers and acts as a role models ‘”Doing the Right Thing’ and living our Values in retail “ Inspiration ”“Innovation” “Integrity” and “In Touch
- Prepares and provides all retail MI and delivers on time in line with agreed SLA’s
- Work with Sake holders to drive a productive and efficient operation in a store which trades and operates legally and safely, protecting Customers, Colleagues,
Required Skills to be successful:
- Interpersonal Skills.
- Problem analysis and problem-solving
- Technical knowledge
- Delighting Our Customers
- Collaboration
- Managing Complexity
- Influencing Others
What equips you for the role:
- Bachelor Degree (Masters Preferred)
- 5+ years’ experience in similar field.
- Excellent communication skills across all levels, including influencing senior stakeholders
- Resilience and confidence to drive and deliver cultural and behavioral change and develop at team of colleagues for the future
- Team player who can communicate effectively and build strong relationships in order to work confidently alongside a strong, high performing leadership team.
- Strong understanding of retail operational principles as well as the ability to analyse and interpret a range of commercial data to support decision making in order to drive sales performance
- Excellent presentation skills and the ability to simplify complex problems/messages
- Strong negotiation skills – the ability to influence a skeptical audience
- Excellent time management skills with the ability to multi-task
- High level of motivation, enthusiasm and persistence.
- Ability to be a change agent within the organisation.
- Highly analytical person with great precision and attention to detail
- Problem solving skills
- Working knowledge in SAP – ERP system (preferred) Good knowledge of MS Excel, Word and PowerPoint Strong analytical skills
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
-
dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Retail Operations Assistant Manager | Retail | Marks & Spencer | UAEEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates....
-
Retail Solution Architect
4 days ago
Dubai, United Arab Emirates YALLO Retail Full timeLocation- Dubai- Discipline: - Oracle Retail, Retail & E-commerce, Omnichannel, Logistics & Supply Chain- Job type: - Contract- Job ref: - 32254- Published: - 1 minute ago**Location**:Dubai (preferred) / remote (possible) **Start**: ASAP **Duration**:1 year contract **Job Overview** **Responsibilities** - Collaborate with business stakeholders to...
-
Technical Systems Analyst-retail
3 weeks ago
Dubai, United Arab Emirates Retail Distributor Full timeWhat are the key deliverables of this role? Deliverables of the role (Key Responsibilities/ Accountabilities) Ability to execute & manage most of these but not limited to the below activities Implement new solutions and deployments o Train business & IT users Support ERP team Support operations team - Provide Technical leadership in the.net platform and...
-
Internal Audit Manager | Sharaf Retail Dubai
1 month ago
dubai, United Arab Emirates Sharaf Retail Full timeInternal Audit Manager | Sharaf Retail DubaiAt Sharaf Retail, we believe people and performance go hand in hand, which is why we take great care in ensuring our employees have the tools and training they need to succeed.The Internal Audit Manager will be responsible for planning, executing and reporting on internal audit engagements across various functional...
-
Internal Audit Manager | Sharaf Retail Dubai
3 weeks ago
dubai, United Arab Emirates Sharaf Retail Full timeInternal Audit Manager | Sharaf Retail DubaiAt Sharaf Retail, we believe people and performance go hand in hand, which is why we take great care in ensuring our employees have the tools and training they need to succeed.The Internal Audit Manager will be responsible for planning, executing and reporting on internal audit engagements across various functional...
-
Finance Manager | Emirates Leisure Retail Dubai
3 weeks ago
dubai, United Arab Emirates Emirates Leisure Retail Full timeFinance Manager | Emirates Leisure Retail DubaiEmirates Leisure Retail (ELR), a subsidiary of the high profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars between their Head Office in the UAE and Australia.Subsidiaries of The Emirates Group, Emirates Leisure Retail (ELR) are a revered food and beverage retail...
-
Technical Systems Analyst-retail
1 week ago
Dubai, Dubai, United Arab Emirates Retail Distributor Full timeWhat are the key deliverables of this role?Deliverables of the role (Key Responsibilities/ Accountabilities) Ability to execute & manage most of these but not limited to the below activitiesImplement new solutions and deployments o Train business & IT usersSupport ERP team Support operations team Provide Technical leadership in platform and related business...
-
Product Specialist | Sharaf Retail Dubai
1 month ago
dubai, United Arab Emirates Sharaf Retail Full timeProduct Specialist| Sharaf Retail DubaiAt Sharaf Retail, we believe people and performance go hand in hand, which is why we take great care in ensuring our employees have the tools and training they need to succeed.We are currently seeking a Product Specialist (Bikes) to provide support in maintaining high product standards and achieving departmental...
-
Product Specialist | Sharaf Retail Dubai
3 weeks ago
dubai, United Arab Emirates Sharaf Retail Full timeProduct Specialist| Sharaf Retail DubaiAt Sharaf Retail, we believe people and performance go hand in hand, which is why we take great care in ensuring our employees have the tools and training they need to succeed.We are currently seeking a Product Specialist (Bikes) to provide support in maintaining high product standards and achieving departmental...
-
Retail Project Architect | F&M Retail Dubai
1 month ago
dubai, United Arab Emirates F&M Retail Full timeRetail Project Architect | F&M Retail DubaiYou have a vision – in us, you have a partner who will make it a reality. F&M Retail realises sophisticated space concepts in fashion, lifestyle, food, non-food and real estate around the world. We offer exceptional efficiency, yet attention down to the last detail. Take advantage of our support in individual...
-
Retail Project Architect | F&M Retail Dubai
3 weeks ago
dubai, United Arab Emirates F&M Retail Full timeRetail Project Architect | F&M Retail DubaiYou have a vision – in us, you have a partner who will make it a reality. F&M Retail realises sophisticated space concepts in fashion, lifestyle, food, non-food and real estate around the world. We offer exceptional efficiency, yet attention down to the last detail. Take advantage of our support in individual...
-
Assistant Logistics Manager | Retail | Marks
1 month ago
dubai, United Arab Emirates TIME's group Full timeWarehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate,...
-
Assistant Logistics Manager | Retail | Marks
3 weeks ago
dubai, United Arab Emirates TIME's group Full timeWarehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate,...
-
Retail Project Architect
1 week ago
Dubai, Dubai, United Arab Emirates F&M Retail Full timeRetail Project Architect | F&M Retail DubaiYou have a vision – in us, you have a partner who will make it a reality. F&M Retail realises sophisticated space concepts in fashion, lifestyle, food, non-food and real estate around the world. We offer exceptional efficiency, yet attention down to the last detail. Take advantage of our support in individual...
-
Retail Operations Assistant Manager
1 week ago
Dubai, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Retail Leasing Manager
3 days ago
Dubai, United Arab Emirates McARTHUR Retail Development Specialists Full timeWe are seeking a Highly talented individual to join us as a **Retail Leasing Manager **in our expanding team in the UAE. **Responsibilities**: - Reporting to the Director of Leasing - Responsible for leasing retail space in properties in the GCC - Lead and manage a team of leasing agents to drive performance - Maintain relationships with key clients and...
-
Retail Architecture
4 weeks ago
Dubai, United Arab Emirates Retail Design International Full time**Role**:Manager/Lead/Head Architect **Location**:UAE (Dubai) **Reporting to**:Director Offering an exciting opportunity for an experienced Senior Architect - Retail Design* to join the expanding team, this individual should have the ability to help conceive and implement concepts, guidelines, and strategies in various creative projects and oversee them...
-
Carpenter Foreman-retail
1 week ago
Dubai, Dubai, United Arab Emirates insides retail solutions Full timeUrgently need carpentry foreman for the retail fitout company. Must have working experience on joinery work Must have working experience on luxury retail fitout Able to drawing Capable to get work done with small team and guide them on the projects Meeting production time lineSalary: AED3, AED5,000.00 per monthCOVID-19 considerations:social distancing,...
-
dubai, United Arab Emirates Emirates Leisure Retail · Full timeMaintenance Technician | Emirates Leisure Retail DubaiEmirates Leisure Retail (ELR), a subsidiary of the high profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars between their Head Office in the UAE and Australia.Maintenance Technician | Emirates Leisure Retail Dubai | Apply Now3+ years of experience as a...
-
dubai, United Arab Emirates Emirates Leisure Retail · Full timeMaintenance Technician | Emirates Leisure Retail DubaiEmirates Leisure Retail (ELR), a subsidiary of the high profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars between their Head Office in the UAE and Australia.Maintenance Technician | Emirates Leisure Retail Dubai | Apply Now3+ years of experience as a...