uniphore

Job Description: Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only...

**Role & responsibilities** Roles Provide hands-on hypercare Uniphore implementation, stabilising day-to-day operations, resolving user issues promptly and protecting process quality and timeliness during adoption. Responsibilities - Manage the hypercare queue, triage incidents, prioritise business impact and track issues through closure. - Reproduce...