Customer Relationship Unit Supervisor.
3 weeks ago
JOB PURPOSE:
We are seeking customer-oriented individuals with a strong track record of success in sales to join our company as Customer Engagement and Customer Value Specialists. As a team supervisor, you will be responsible for leading the team who is managing our relationship with customers and enhancing our overall customer experience.
JOB DESCRIPTION:
Goal setting for the team Coach and mentor team members to achieve their goals Keep track of progress in terms of KPIs Maintain the high standard of servicing Building a strong relationship with the new and existing clients. Educating clients about various insurance policies Communicating with the clients and maintaining a good rapport with them. Explain various insurance policies and products to potential and existing clients, guiding them toward the best coverageQUALIFICATIONS, EXPERIENCE, & SKILLS:
Bachelor's degree in sales, marketing, or related field. (MBA is a plus) 5- 8 years experience in a similar role. Experience with managing a team Excellent written and verbal communication skills in English (Arabic is a plus) Ability to manage a team of 10 membersCOMPETENCIES REQUIRED:
Ability to remain calm and professional in stressful situations. Comfortable speaking with clients, whether over the phone or in person Persuasive argumentation and listening skills Problem Solver Friendly personality, with excellent interpersonal and sales skills Resilient spirit and persistent nature Empathy and patience Desire to receive feedback and improve performance-
Customer Relationship Unit Supervisor
1 month ago
Dubai, United Arab Emirates MetLife Full time**JOB PURPOSE**: We are seeking customer-oriented individuals with a strong track record of success in sales to join our company as Customer Engagement and Customer Value Specialists. As a team supervisor, you will be responsible for leading the team who is managing our relationship with customers and enhancing our overall customer experience. **JOB...
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Customer Relationship Unit Supervisor
3 weeks ago
Dubai, United Arab Emirates MetLife Full timeJOB DESCRIPTION:Goal setting for the teamCoach and mentor team members to achieve their goalsKeep track of progress in terms of KPIsMaintain the high standard of servicingBuilding a strong relationship with the new and existing clients.Educating clients about various insurance policiesCommunicating with the clients and maintaining a good rapport with...
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Customer Relationship Unit Supervisor
1 week ago
dubai, United Arab Emirates MetLife Full timeCoach and mentor team members to achieve their goalsKeep track of progress in terms of KPIsMaintain the high standard of servicingBuilding a strong relationship with the new and existing clients.Educating clients about various insurance policiesCommunicating with the clients and maintaining a good rapport with them.Explain various insurance policies and...
-
Customer Relationship Unit Supervisor
3 weeks ago
Dubai, United Arab Emirates MetLife Full timeJOBDESCRIPTION:Goalsetting for the teamCoach and mentor teammembers to achieve their goalsKeep track ofprogress in terms of KPIsMaintain the highstandard of servicingBuilding a strongrelationship with the new and existingclients.Educating clients about variousinsurance policiesCommunicating with theclients and maintaining a good rapport withthem.Explain...
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Customer Service Officer/relationship
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Customer Relationship Officer
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