Heart of House Specialist

3 weeks ago

Ras AlKhaimah, United Arab Emirates The Ritz-Carlton Full time

Résumé des fonctions

Nos nettoyeurs auxiliaires jouent un rôle important dans le soutien de plusieurs fonctions vitales de l’hôtel. Dans nos hôtels, ces associés travaillent avec tous les services (p. ex., la cuisine, la restauration, la buanderie) pour soutenir les besoins de nettoyage. Que ce soit la préparation de linge propre et frais et de vaisselle impeccable pour le plaisir de nos clients, l’utilisation et l’entretien de l’équipement et des outils (p. ex., les lave-vaisselle, les postes de lavage des mains, les lave-linge et les sèche-linge), ou le transport de la vaisselle ou du linge dans l’hôtel, ces associés voient à ce que le travail soit fait. Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d’un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Veiller au respect des attentes et des normes de qualité, développer des relations professionnelles positives et constructives avec les autres employés et services ; s’unir et s’entraider afin d’atteindre les buts communs ; écouter et répondre de façon appropriée aux problèmes des autres employés. Signaler les accidents, les blessures et les conditions de travail dangereuses au gestionnaire. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste. Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable. Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.
Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.
Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.
En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

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