Housekeeping Attendant

2 weeks ago


Dubai, United Arab Emirates Grand Mercure Hotel and Residences Dubai Airport Full time
Job Description
General Responsibilities
• Live and support Accor s vision, ambition and purpose.
• Deliver highest quality service to exceed guest expectations.
• Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests.
• Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.
• Very attentive to personal hygiene and grooming.
• Develop yourself by attending all trainings required in your department and hotel.
Key Job Responsibilities
• Receive the daily assignment sheet from the Housekeeping office.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Ensure that rooms are regularly cleaned according to the hotel procedures.
• Follow the health and safety rules.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Respond to guests complaints in a positive way and keep the guests satisfied
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
Qualifications
Job profile
• Preferably with a diploma from a recognized hotel school or minimum high school (senior secondary or higher secondary) certification.
• Should have minimum one to two years experience in an international hotel chain, of which a minimum of one year in a commercial Hotel that operates full-fledged laundry or in a similar position.
• Should possess knowledge of English written, spoken and oral communication.

Desired Candidate Profile
Education:
Bachelor of Hotel Management(Hotel Management)
Gender:
nm
Nationality:
Any Nationality


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